David Hon Email & Phone Number

Reedsburg

As a SR IT Technician for Grede, I led a team responsible for supporting and working in a help desk role to maintain the network infrastructure and computers. We had to develop standards for configuring and installing new computers, answer questions uses had for basic windows OS's and APPS to supporting windows servers in stand-alone environments to virtual machines. I redefined and addressed issues of Disaster Recovery. Led the effort of contacting vendors, installing and deploying security cameras. Developed upgrade and support procedures for Windows servers and NAS devices.

Madison, Wisconsin

As director it was my responsibility to ensure that the CRM software applications were installed and updated as needed. I led the effort of installing the network environment for nine branch offices across south central Wisconsin. Coordinated the installation of Cisco's VOIP Call Management system.

No Degree, Sharepoint 2013

Completed an on-line course for Sharepoint 2013

Certificate, Oracle Databases, Passed

Bs - Psychology Major, Psychology

Activities and Societies: A Group of us setup the first fraternity for St. Scholastica, named Lamda PSI Delta. A group of us setup.