David Hon Email & Phone Number

Direct and coordinate activities of 17 employees. Monitor and improve employee performance by conducting annual and interim performance reviews, providing feedback and developing employee recognition programs. Manage the day-to-day production support of more than 60 applications utilized by Rolls-Royce engineers at; sites. Key Achievements: Developed cross-training program for subject matter experts to promote flexibility and broaden employees' skills. Developed and implemented monthly employee recognition program which resulted in improved employee morale.

Manage the Rolls-Royce account which encompasses 60 applications and 34 resources. Single point of accountability for ensuring that SAP and PLM are enabling continuous production of aircraft engines and spare parts. Report directly to the Application Delivery Manager. Manage and track budget of $11M including labor costs, maintenance renewals and Service Level Agreements (SLA's). Create weekly project status reports and collect, analyze and summarize monthly project metrics. Serve as technical team lead for the PLM CAD/CAM. Key Achievements: Led project to attain GAD QMS Level 3 certification in six months according to external audit. Proactively engaged with customers to ensure that all SLA's were signed prior to beginning of the fiscal year. This enabled finance to forecast spending accurately.Optegra Subject Matter Expert

Bs, Policy Administration And Labor Relations

Bachelor Of Science, Policy Administration