David Horowitz

David Horowitz Email and Phone Number

NOC Manager I-Bandwidth @
David Horowitz's Location
Holly Springs, North Carolina, United States, United States
David Horowitz's Contact Details

David Horowitz work email

David Horowitz personal email

n/a
About David Horowitz

Customer service leader in the information technology and telecommunications industry. Extensive experience leading teams and nurturing customers through service related issues. Proven ability to lead, define, organize and execute daily programs within budgetary and time constraints; ensuring customer are communicated with throughout the entire process and receive rapid and efficient resolve. Possesses excellent communication skills with the ability to guide business and technical audiences.

David Horowitz's Current Company Details
Access Point, Inc.

Access Point, Inc.

NOC Manager I-Bandwidth
David Horowitz Work Experience Details
  • Access Point, Inc.
    Senior Manager, Service Resolutions
    Access Point, Inc. 2014 - Present
    Cary, Nc
    GTT Communications, Inc. acquired Access Point, Inc. in October, 2018Founded in 1996, Access Point, Inc. is a premier IP Telephony and Unified Communications solutions provider for businesses of all sizes. Access Point services include broadband and dedicated internet access, hosted PBX, hosted IP, SIP trunking, MPLS, local and long distance voice, and wireless.Senior Manager, Service Resolutions leads a team of professionals handling resolution of all service affecting trouble… Show more GTT Communications, Inc. acquired Access Point, Inc. in October, 2018Founded in 1996, Access Point, Inc. is a premier IP Telephony and Unified Communications solutions provider for businesses of all sizes. Access Point services include broadband and dedicated internet access, hosted PBX, hosted IP, SIP trunking, MPLS, local and long distance voice, and wireless.Senior Manager, Service Resolutions leads a team of professionals handling resolution of all service affecting trouble tickets reported to API customer service. Tickets created by Customer Service are processed by Service Resolution Specialists to obtain resolve for customers’ with out-of-service or partial service conditions affecting business. Show less
  • Access Point, Inc.
    Manager, Service Resolutions
    Access Point, Inc. 2012 - 2014
    Cary, Nc
  • Access Point, Inc.
    Supervisor, Service Resolutions
    Access Point, Inc. 2009 - 2012
    Cary, Nc
  • Access Point, Inc.
    Lead Resolution Specialst
    Access Point, Inc. 2007 - 2009
    Cary, Nc
  • Access Point, Inc.
    Resolution Specialist
    Access Point, Inc. 2002 - 2007
    Cary, Ny
  • Access Point, Inc.
    Customer Service Representative
    Access Point, Inc. 1999 - 2002
    Cary, Nc

David Horowitz Skills

Telecommunications Telephony Multiprotocol Label Switching Management Customer Service Management Team Leadership Customer Service Voice Over Ip Managed Services Wireless Technologies Internet Protocol Unified Communications Customer Service Operations Client Services Operations Business Process Improvement Thought Leadership Ethernet Troubleshooting Session Initiation Protocol Sip Trunking Networking Wireless Networking Telecommunications Billing Hiring Customer Relationship Management Customer Retention

David Horowitz Education Details

Frequently Asked Questions about David Horowitz

What company does David Horowitz work for?

David Horowitz works for Access Point, Inc.

What is David Horowitz's role at the current company?

David Horowitz's current role is NOC Manager I-Bandwidth.

What is David Horowitz's email address?

David Horowitz's email address is da****@****inc.com

What is David Horowitz's direct phone number?

David Horowitz's direct phone number is +191924*****

What schools did David Horowitz attend?

David Horowitz attended University At Buffalo.

What skills is David Horowitz known for?

David Horowitz has skills like Telecommunications, Telephony, Multiprotocol Label Switching, Management, Customer Service Management, Team Leadership, Customer Service, Voice Over Ip, Managed Services, Wireless Technologies, Internet Protocol, Unified Communications.

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