- Work on client implementation- Talk with client and read client documentation to define and scope the implementation- Analyze client’s incumbent system data to understand client’s business needs- Map incumbent system data to Artiva RM software solution- Help code migration of incumbent data into new Artiva RM solution- Gather and document business requirements- Work with development team to design software solution- Review and consult development team throughout the build to ensure software meetsbusiness needs- Demo solution as its being built to gather client feedback and incorporate it into thesolution- Mentor newer developers and consultants to enable them to contribute faster

- Work with product owners to define and understand business needs- Work with development team to design software solutions and break down design intomanageable/buildable pieces- Troubleshoot and fix bugs in software- Mentor and train newer engineers- Write automated tests to improve quality- Maintain automated test framework to maintain and improve quality of code- Worked in both Kanban and Scrum agile methodologies- Troubleshoot problems between systems

- Collaborate with implementation leads to install new clients- Write tools to make implementations easier and faster- Fix minor bugs in the product- Worked on custom migration from a client’s old system to Artiva RM- Collaborated with multiple client contacts to gather requirements to state business needsfor various business processes- Developed automated tests for custom business processes

- Provide technical support for Artiva RM software product- Troubleshoot and document bugs in delivered code as well as client written custom code- Troubleshoot issues in report/SQL design and helped clients redesign report or query toachieve desired results- Provide advice and guidance to clients on design of custom solutions to meet their uniqueneeds- Write data cleanups (in both Artiva scripting and Cache ObjectScript) for issues due to abug in Ontario code as needed- Mentor and train others on Artiva RM features as well as troubleshooting problems in thesoftware- Assist Services team by providing custom scripting, custom reports, and custominterfaces

- Provide technical support for Artiva RM software product- Troubleshoot and document bugs in delivered code as well as client written custom code- Troubleshoot issues in report/SQL design and helped clients redesign report or query toachieve desired results- Provide advice and guidance to clients on design of custom solutions to meet their uniqueneeds