David Le

David Le Email and Phone Number

Customer Onboarding Manager, Maxwell DISC Trainer, Speaker and Coach @ John Maxwell Team
united states
David Le's Location
Fairfax, Virginia, United States, United States
About David Le

As a certified life coach and a previous product onboarding engagement manager, I have over four years of experience in delivering successful customer outcomes and driving growth in the tech industry. I have a passion for people and identifying their needs, goals, and challenges, and helping them achieve their desired results.At Optimizely, I partnered with sales and solutions teams to scope, design, and manage onboarding programs for multiple projects, exceeding expectations and resolving issues. I also contributed to building and defining internal methodologies and tools to improve the engagement practice. Previously, I managed client relationships, web and digital marketing projects, and customer training sessions at 321 Web Marketing and Surefire Local. I have a strong background in SEO, customer onboarding and engagement. I am looking for a new role where I can leverage my skills and experience to create engaging and impactful learning experiences and solutions.

David Le's Current Company Details
John Maxwell Team

John Maxwell Team

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Customer Onboarding Manager, Maxwell DISC Trainer, Speaker and Coach
united states
Website:
lobella.com
Employees:
703
David Le Work Experience Details
  • John Maxwell Team
    Certified Coach And Disc Trainer
    John Maxwell Team Jun 2023 - Present
    Fairfax, Virginia, United States
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  • Zoominfo
    Customer Onboarding Manager
    Zoominfo Oct 2023 - Jun 2024
    View
  • Optimizely
    Product Onboarding Engagement Manager
    Optimizely Apr 2022 - Jun 2023
    • Partnered with Account Executives and Solutions Consultants during the sales process to scope onboarding to accomplish customer’s business objectives  • Managed onboarding program in partnership with Solutions Consultants, across multiple projects with a focus on delivery of scope and high-quality outcomes  • Conducted discovery meetings, collected requirements, and designed future state processes and architecture for rollout  • Identified and managed risks, resolved issues, escalated when appropriate and drove projects to successful onboarding, while exceeding expectations • Helped build and defined internal methodologies and tools to build ES Engagement practice  • Involved in remediation of customer requests in partnership with Solutions Consultants and Product, serving as customer advocate to ensure problems are effectively and rapidly resolved
    View
  • 321 Web Marketing
    Digital Project Manager
    321 Web Marketing Apr 2021 - Apr 2022
    Fairfax, Virginia, United States
    • Successfully managed client relationships with top executives of 20 plus companies enhancing customer experience, growth, and retention• Operated as Scrum Master managing card planning and implementation for successful sprints• Delivered customer training sessions, provided answers to customer questions, and resolved user requests• Ensured all website and digital marketing projects delivered are within time, scope, quality, and cost constraints• Managed internal assets across marketing and development departments to provide excellent customer service
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  • Surefire Local
    Implementation Manager
    Surefire Local Aug 2019 - Feb 2021
    Tysons, Virginia
    • Developed and maintained Implementation project plan and supporting documentation including but not limited to task assignments, training materials, report requirements, process flows, dashboard metrics, etc. • Lead client webinars and customer success trainings • Successfully Created and implemented Website and Marketing Platform project plans • Coordinated across multiple teams including Account Management, Technology Development, Digital Marketing and Advertising team, to provide successful client implementation • Provided leadership through serving as a Product Experts ambassador for Implementation Team, working directly with CTO for product improvement and beta testing
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  • Direct Holdings Global
    Web Coordinator
    Direct Holdings Global Jan 2018 - Aug 2019
    Fairfax Virginia
    Coordinated the delivery of web projects, including integration of digital platforms and product launchesDetermine project schedule and deadlines for web product releasesCoordinate with internal and external stakeholders to ensure timely delivery of web content Supported the delivery of online and digital marketing activities within the organizationEnsured that web assets and functionalities of 8 websites are accurate and up to dateCoordinated with external developers to fix identified website bugs
  • Target Excellence
    Program Manager
    Target Excellence May 2016 - Jun 2017
    Elder Creek Elementary School
    Managing an after school site of over 300 students, ensuring safety and student engagement Monitor the program activities on a regular basis and evaluate outcomes to improve program Plan and implement program and activities according to mission and vision of the organization Ensure all staff members receive appropriate training in accordance with organizational standardsImplement organization’s performance management process for all 17 program staff.Develop and implement new initiatives to support the strategic direction of the organizationDevelop new training platforms through modules on Learning Management System (Moodle)Identify training needs and developing online training solutionsPlan and implemented Leadership curriculum for organization
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  • No Youth Left Behind Foundation Of America
    Marketing Director
    No Youth Left Behind Foundation Of America Nov 2015 - May 2016
    Sacramento, California Area
    Manage company Website information and design through Wordpress platform.Analyzed and brainstormed plans and recruitment process of College interns for program campaignDirect marketing campaign through use of Facebook, Youtube, Twitter, Instagram, and Google AdwordsCreate Graphics and Print Materials through use of Adobe Suite ProductsBrian stormed ways to improve company work environment and program processesTrain a group of 9 interns on marketing techniques and technical skills.
  • Educational Opportunity Program
    Peer Advising Counselor/Graphic Designer
    Educational Opportunity Program Apr 2013 - Oct 2014
    Designed newsletter templates and flyers to outreach to over 4000 studentsCollaborated with manager to develop website content through Cascade CMSAnalyzed and brainstormed ways to effectively provide services to underrepresented populations Marketed events and resources through the means of web resources and flyeringProvided Academic, Social, and Personal Advising to the EOP student populationCreated surveys on how to improve the EOP student servicesLed hundreds of students in a summer enrichment along with 14 other Peer Advising Counselors

David Le Education Details

Frequently Asked Questions about David Le

What company does David Le work for?

David Le works for John Maxwell Team

What is David Le's role at the current company?

David Le's current role is Customer Onboarding Manager, Maxwell DISC Trainer, Speaker and Coach.

What schools did David Le attend?

David Le attended University Of California, Davis.

Who are David Le's colleagues?

David Le's colleagues are Billy M Schmidt, Joe Pasinski, Jeri Fisher, Awilda Lopez, Travis Lowery, Matt Treppel, Anna Braghis.

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