David Irwing Email & Phone Number

Birmingham, England, United Kingdom

• Line-Management, coaching and mentoring of Project Managers and PMO Analysts • Definition of professional development plans for direct reports and tracking progress against plans. • Supporting Head of Solution Delivery in Portfolio planning and resourcing.• Liaising between business stakeholders, development team members, 3rd parties, clients and others as required to deliver IT solutions for the Gateley business. • Ownership of work breakdown structure, production of estimates, project plans, engineering plans, finances, risk & contingency, scope management and change control. • Preparation of project management products (PID, status reports, change control notes, Business Case, BRS, Test and other key documentation). • Clearly articulating business requirements, business process, delivery plans and the benefits cases for programmes of work. • Identifying, contracting with and management of 3rd parties to deliver solutions for Gateley Plc as necessary. • Ensure projects create all necessary documentation to enable the IT Service team to fully support the solution after the project has concluded.

Nottingham, Nottinghamshire, United Kingdom

• Supporting client delivery programmes in excess of £5 million budget and benefits • Creation and management of programme plans, ensuring deliverables and dates are understood by owners• Ensuring all programme process and documentation meet required industry standards • Senior stakeholder management across multiple business units and external clients• Responsible for accurate financial tracking and reporting for budgets, forecasts and benefits • Assisting the definition, sourcing and management of programme resources• Accountable for the control of programme issues, risks and dependencies• Development of change control processes for programmes and projects• Lead and facilitate programme level workshops• Ensuring stakeholders are provided with appropriate timely advice during and after programme delivery• Facilitation of decision making through the gathering, co-ordination and presentation of information to key stakeholders• Ensuring programmes have clear deliverables and scope through agreed governance • Organising and leading workshops for requirements gathering and issue resolution• Delivering projects with the programme according to agreed schedule/ budget/ scope/ quality/ change control criteria adhering to departmental processes and standards

Nottingham, United Kingdom

• Accountable for successful project implementation across Experian’s Business to Business function• Management of the Business to Business project portfolio including planning, management and prioritisation of resource and budget • Leadership, mentoring and directs management of Project Managers, matrix management of Process Consultants • Management of key portfolio risks and issues and ensuring effective communication to key stakeholders • Responsible for ensuring appropriate quality and governance was applied to all project deliveries • Negotiate and collaborate with decision makers and influencers to help achieve departmental investment goals• Production of high-quality status reporting and performance analysis for key stakeholders• Leading the design and execution of project management strategy and the evolution of the change implementation strategy towards a higher level of maturity and efficiency • Support the transition from Waterfall to Agile methodology and tailoring team approaches to match business strategy • Consultant to larger scale project delivery

Nottingham, United Kingdom

• Collaborating with key stakeholders to define requirements and delivery milestones • Delivering projects according to agreed time/budget/scope/quality/change control criteria adhering to departmental processes and standards• Defining, sourcing and managing necessary resources to complete projects, making timely changes where necessary to achieve project objectives• Ensuring the development and management of accurate project plans and budgets • Finding improvements to efficiency and effectiveness in the use of project resources, reporting variances to senior management • Effectively controlling issues, risks, dependencies and changes in scope, ensuring timely intervention and communication to stakeholders• Conducting regular reviews of project outcomes, both internally with project team and with clients throughout delivery • Providing high-level project reports to stakeholders, working groups, Executive and PMO• Developing communication disciplines as appropriate for the project• Effectively and accurately escalating and communicating issues to senior stakeholders as appropriate• Organising and leading effective workshops to review delivery options and address issues

Nottingham, United Kingdom

• Accountable for establishing a high performance PMO business function from conception by designing competence outputs, delivery framework and governance • Developing and driving the evolution of the PMO and change analysis strategy towards efficiency and automation • Supervising the production of high-quality status reporting and analysis for the Board and key stakeholders• Leadership, development and management of the PMO Analytics team • Partner with forecasting teams to provide proactive insight planning to manage the impacts of change during peaks, balancing customer needs and business constraints • Ownership of the analysis process for impact assessing projects and Commercial driven change, including product launches, small change and IT systems • Responsible for the adaption and continuous improvement of change analysis and assessment processes to ensure outputs are fit for purpose • Resource planning and forecasting for Project Managers and PMO Analytics team • Consultation with the Product and Commercial teams to develop integrated change management processes and design a strategic roadmap to support business requirements and drive effective decision making • Creation and accountability for change impact analysis delivery and the end to end process• Providing value and insight to drive business decisions on prioritisation analysis • Supporting Programme Management in identifying aggregate cross programme issues and trends• Proactive advisory role to Head of Contact Centre Change and Director of Customer Service by providing insight and clear recommendations• Overseeing all project gateway reviews and change approval boards• Introduction of benefit realisation to track performance of changes against projected budget impact• Coaching Project Managers in project and change management • Ownership of the quality assurance of risk, issue logs and overall programme plan

• Validating change ideas and initiatives, working with stakeholders to gather necessary requirements and considerations• Implementation of change governance processes across Operations and Marketing• Ensure all change is fully assessed and reported on within a project, business unit and overall portfolio level• Planning and delivery of a LEAN programme across the Operational Contact Centre• Identifying opportunities for process improvements and increased efficiency• Supporting business units with any analytical requirements due to proposed changes/initiatives• IT system & telephony process management – CAB chairing and decision making• Process documentation of key business processes and maintaining these• Building effective working relationships with key stakeholders in areas of responsibility across operational & commercial teams• Completion of impact assessments for projects and Commercial driven change, including product launches, small change and IT systems