David Isaac Email and Phone Number

Licenced to loaf!!!!

Responsible for managing a variety of business change projects for Leicestershire County Council. Responsible for delivering:Project initiation - including resource profilingProject planning - including stage planningBudget managementRequirements managementException reportingRisk and issue managementBenefits managementStakeholder management

Responsible for delivering quality assurance and guidance / advice on best practice in project and programme management to a variety of transformation based programmes and projects as well as working to embed a continuous improvement framework across Leicestershire County Council. Responsible for delivering:Quality Assurance to projects and programmesRisk & Issue ManagementBenefits ManagementProject/programme planning and reportingDefining tools and templates for corporate change management knowledge baseAdvising project and programme boards on a variety of implementation issuesInduction of new project and programme managersProject and programme initiation and monitoringDevelopment of project briefs, business case and project initiation documentationImplementation of continuous frameworkCoaching and mentoring project and programme managersGeneral consultancy support to project and programme managersProject Management

Responsible for replacing the technology and associated working practices used to support Social Workers in the Adults & Communities department in the delivery of services to end users. Responsible for delivering:Project initiation - including resource profilingProject planning - including stage planningRisk and issue managementBudget managementRequirements managementSupplier managementReporting on progress to the programme boardException reportingBenefits managementStakeholder management

Responsible for jointly managing the Business Analysis (BA) Team within the Corporate Change Management Unit. Responsible for:Developing BA capability and capacity to effect business change across the organisation. Managing the allocation of resources to business change programmes and providing strategic challenge to these programmes to act as a change agent and help identify improvement opportunities and set strategic direction.Acting as a Business Change Manager on a variety of shared services projects.Mentoring and coaching BA's in tools and methods to provide a consistent approach to business analysis. Leading the delivery of business analysis work streams within major change programmes.Managing the annual team budget of £720kDefining options for adopting a new approach to the provision of Business Analysis support across LCC and partner organisations.Working with a number of project and programme managers to define and scope project and programme deliverables and produce implementation plans.Identifying training needs of all team members and planning for these to be met.Devising a skills matrix to ensure that the team has the appropriate balance of skills required by the organisation.Professional development of 20 Business AnalystsDevised, implemented and ran a trainee Business Analyst scheme

Introducing a new framework for managing children's social care supported by the implementation of new technology as defined by government statute.Introduced major culture change through open and honest communication and the inclusion of staff in strategy setting decisions through the use of staff focus groups.Defined working practices and re-engineered business processes. This involved defining the strategic direction of the service which involved multi agency input as part of the “Every Child Matters” agenda.Developed and implemented a communications strategy aimed at keeping all stakeholders up to date with progress.Worked with a 3rd party supplier as a development partner to help them shape their technical products to support the implementation of the government initiative.Capturing and documenting the business requirements for updating the legacy computer system to support the implementation of the new initiative.Evaluating the impact of the initiative on local working practices and feeding this impact back to the appropriate central government agency.Implementing a scanning solution to reduce the amount of paper storage required.Identifying staff training needs and implementing a training delivery plan.

Responsible for: Defining corporate and departmental strategies, plans and measures. Undertaking feasibility studies and identifying resolution options for a variety of business problems. Coaching / mentoring project managers and business analysts in a range of tools and techniques. Project managed the implementation of the ITIL approach to service management into the ICT Department of Leicestershire County Council

Overseeing the definition of the organisational structure and the implementation of a new Strategy and Planning department for a Dutch bank. Managing the multiple work streams engaged in this work.Defining the strategy and scope to deliver the vision for this new department and presented it at board level for approval.Defining the governance structure and business processes required for the day to day running of the new department.Defining and scoped the three work streams required to deliver the programme, ensured these were populated with the appropriate skills.Managing the annual 20 million euro budget.Defining and managed the programme monitoring procedures to ensure each work stream delivered products to time and budget.Monitoring progress of the work streams against their delivery plans and managed competing and conflicting priorities.Managing the risk register and implemented appropriate mitigation.Implementing stakeholder management and managed communications.Managing the transfer of knowledge from consultants engaged on the programme to the local staff.