David J. Jones

David J. Jones Email and Phone Number

IT Service Management @ Microsoft
redmond, washington, united states
David J. Jones's Location
Bellevue, Washington, United States, United States
About David J. Jones

Experienced in fast paced, dynamic, customer-centric settings. Innately motivated by the transformation of ideas into impactful solutions. I enjoy taking on challenges and providing creative strategic counsel to ensure the best possible user experience. I'm enthusiastic about ideas and fueled by the potential of tomorrow!

David J. Jones's Current Company Details
Microsoft

Microsoft

View
IT Service Management
redmond, washington, united states
Website:
microsoft.com
Employees:
189892
David J. Jones Work Experience Details
  • Microsoft
    It Service Management
    Microsoft Aug 2020 - Present
  • Ggs
    Co-Founder / Entrepreneur
    Ggs Jan 2018 - May 2023
    Bellevue, Washington, United States
    Lead visionary for building a customer centric product true to the defined company’s values from the early ideation stage. Created a web app, and a sellable product to meet the needs of our target audience. Wore many hats: Team Leader, Market Researcher, Salesperson, Business Relationship Manager, Web Developer, Figma UI Designer, Financial Bookkeeping, Procurement, Accountant, Marketer, Technology Expert, Overall Executive Problem Solver to strategize a return on investments.
  • Amazon
    User Researcher / Technical Field Operator
    Amazon Sep 2019 - Mar 2020
  • Pullman Regional Hospital
    Systems Implementation Project Coordinator
    Pullman Regional Hospital Aug 2018 - Dec 2018
    •Prioritized, tracked, and Managed the project plans of a communications software upgrade on behalf of the HR Director. Ensuring Tasks are completed on time, and within the scope and budget.•Maintained a customer centric focus. Proactively engaged with internal and external teams to follow up on the status of the project. Provided updates regularly to the HR Director, and communicated project changes and feedback to all interested parties.•Provided general guidance and Coordination with various coworkers to ensure the team proposed the most optimal solution given our customers’ business needs and goals. •Responsible for external communication with the HR Director, IT Support and HR managers. Educated 15+ staff members on the new communication software. • Incorporated a detailed training program to educate customers and key stakeholders.
  • Wsu Mis Club
    C++ Developer
    Wsu Mis Club Aug 2017 - Dec 2017
    Coded a program that simulates the game of Battleship. Developed a User interface to allow the a user play against an intelligent bot. Analyzed a basic set of requirements and apply top-down design principles for a problem. Composed C programs consisting of sequential, conditional, and iterative statements. Manipulate file handles read, write to, and update files.
  • Wsu Mis Club
    Mis Excel Project Developer
    Wsu Mis Club Aug 2017 - Dec 2017
    Performed a What-If analysis for 6 different states. Computed the correlation between entrance fees and amount of time spent at 40 different sightseeing locations. Graphed Pivot Charts for each locations annual visitors over a 15 year span. Used the Goal Seek function to compose an optimal ticket price for 1 person resulting in maximized revenue. Constructed a data table that calculated the total cost of a trip to 8 different cities along with the average, cheapest, and most expensive place to plan a trip when flying out of Seattle.

David J. Jones Skills

Leadership Customer Experience Team Building Sharepoint Skilled Multi Tasker Business Relationship Management Html5 User Experience Marketing Analytics Natural Language Generation Data Analysis Azure Openai Communication Data Collection Web Development Gpt Technical Requirements Agile Methodologies Team Leadership Data Analytics Python Coding Key Metrics Digital Marketing Strategic Planning Technical And Professional Writing Natural Language Processing C Programming Artificial Intelligence Business Planning Microsoft Office Program Management Microsoft Excel Growth Mindset Product Strategy Interpersonal Communication Cross Functional Team Leadership Time Management Product Management Customer Service Prompt Engineering Generative Ai Project Planning Social Media Marketing Business Process Improvement Business Strategy User Interface Design Project Management Product Development Problem Solving Machine Learning Front End Development User Experience Design No Code Ai It Service Management

David J. Jones Education Details

Frequently Asked Questions about David J. Jones

What company does David J. Jones work for?

David J. Jones works for Microsoft

What is David J. Jones's role at the current company?

David J. Jones's current role is IT Service Management.

What schools did David J. Jones attend?

David J. Jones attended Washington State University, Bellevue College.

What skills is David J. Jones known for?

David J. Jones has skills like Leadership, Customer Experience, Team Building, Sharepoint, Skilled Multi Tasker, Business Relationship Management, Html5, User Experience, Marketing Analytics, Natural Language Generation, Data Analysis, Azure Openai.

Who are David J. Jones's colleagues?

David J. Jones's colleagues are 张子乔, Yusof Samsudin, Daniel Liggans, Allison Durkan, Na Tu, Elena Monserrat Rangel Samano, Melissa Beattie.

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