SME - Facilities Management, providing advice and interface between all stakeholders including the Client and Client Service Partners for all FM service streams for a 12 KM2 Maritime Yard.Development and review of policies, and procedures and supporting documentation to support new and ongoing operations.Member of a small team preparing scopes of works, SLA’s and KPI’s for multiple Service streams and commercial activities.

Director at Friends of Meadowside Community Interest Company offering various charitable services to the local community.

Managed contracts as required and to agreed KPIs, SLAs, legal, contractual, and organizational requirements.Ensured effective and timely delivery of supplier services to agreed timescales, service requirements, scope, and quality as described within the service contracts.Tracked and controlled contract costs and provided clear and timely reporting as required and detailed within the contract documents.Provided monthly building checks and conducted compliance… Show more Managed contracts as required and to agreed KPIs, SLAs, legal, contractual, and organizational requirements.Ensured effective and timely delivery of supplier services to agreed timescales, service requirements, scope, and quality as described within the service contracts.Tracked and controlled contract costs and provided clear and timely reporting as required and detailed within the contract documents.Provided monthly building checks and conducted compliance audits.Promoted and ensured that all health, safety, environmental, and quality systems of work were implemented, maintained, and understood.Ensured that key customers and stakeholders were routinely engaged (formally and informally) to maintain excellent relationships and retain information pertaining to performance. Owned, drove, and grew the relationship to improve the contract service offering.Ensured that the performance of teams, individuals, and management was in line with ISS policies, procedures, and contract requirements.Drove constructive change, ongoing contract development, and growth.Ensured that all targets pertaining to HSEQ, financial, and contract KPIs were delivered and, where possible, exceeded.Developed appropriate business cases for additional works or requirements, including associated cost plans and programs, and sought customer approvals in line with agreed procedures. Show less

Regional Manager, EMEA Facilities Services for Marsh & McLennan Companies. Responsible for delivering an IFM contract, by ensuring that both service delivery and efficiency are optimised for maximum performance by driving improvements and cost reductions where appropriate. Acting as Project Lead during multi trade projects throughout the region ranging in cost up to £2m.Member of the Senior Management Team participating in identifying additional revenue streams, driving… Show more Regional Manager, EMEA Facilities Services for Marsh & McLennan Companies. Responsible for delivering an IFM contract, by ensuring that both service delivery and efficiency are optimised for maximum performance by driving improvements and cost reductions where appropriate. Acting as Project Lead during multi trade projects throughout the region ranging in cost up to £2m.Member of the Senior Management Team participating in identifying additional revenue streams, driving efficiency, improving process and working collaboratively across multiple stakeholders with the ultimate goal of developing strategic and innovative improvement. Show less

Management of a 24 hectare estate with a built up area of approximately 25,000m2 consisting of a core medical university, sports facilities and associated service buildings. Prepared and controlled an annual budget of 1m Bahraini Dinars (BHD) and a CAPEX budget of 7m BHD.

Managed the UK military first overseas outsourced catering contract inc. full budget control.Management of an overseas NATO base with an annual budget of in excess of £8m, covering all services associated with a Total Facilities Management contract.Responsible and accountable for all FM Service elements – PPM, Capital Projects, Power Generation, Response maintenance, Help Desk, Catering, Cleaning, laundry, waste, effluent, pest control etc.

Site Facilities Manager for one of Europe’s largest PPP/PFI contracts (£1.2bn) with Glasgow City Council Education Department. Provision of both hard & soft services. Including PPM, Response Maintenance and building / energy management. Involved in both new build and refurbished properties incorporating Construction meetings and heavily involved in snagging / rectification process. Working to KPI’s, SLA’s & Quality Assurance standards as prescribed by the client.

HMS Churchill 88-89HMS Conqueror 89-91NP-1031 1990 to 91HMS Repulse 91-93HMS Vanguard 93-94