David Martinez Email & Phone Number

Greater Chicago Area

Greater Chicago Area

Schaumburg, Il

Conduct or direct the internal investigation of compliance issues.Conduct periodic internal reviews or audits to ensure that compliance procedures are followed.Identify compliance issues that require follow-up or investigation.Discuss emerging compliance issues with management or employees.Monitor compliance systems to ensure their effectiveness.

Schaumburg, Il

Responsible for building and launching campaigns by email and web going by a strict timeline.Work with clients and business owners to gather business requirements and assets to build the campaign.Provide documented tracking solutions for the client to implement in their system. Review and monitor campaign to assure goals are met. Monitor email deliverability using in house tools and Return Path. When an issue arises, work with ISP to troubleshoot issue in a timely manner.

Schaumburg, Il

Manage a team of 2 associates along with a team in our HYD India office. Responsible for supporting the production team to test, troubleshoot, suggest the best tracking methods and a variety of other support.Testing new products to assure our members have a good experience.Troubleshoot campaigns with producers and clients. Documenting how to recreate and include as much detail as possible to help to solve issue in a timely manner.Communicate with production team and/or client to provide tracking solutions.Monitor email deliverability using in house tools and Return Path. When an issue arises, work with ISP to troubleshoot issue in a timely manner.

Schaumburg, Il

Leading a team of 2 members along with a team in our HYD India office.Responsible for supporting the production team to test, troubleshoot, suggest the best tracking methods and a variety of other support.Monitor email deliverability using in house tools and Return Path. When an issue arises, I work with ISP to troubleshoot issue in a timely manner.Troubleshoot campaigns with producers and clients. Documenting how to recreate and include as much detail as possible to help to solve issue in a timely manner.

Crystal Lake, Il

Trained and performed troubleshooting on Point of Sale software.

Hoffman Estates, Il

Responsible for providing data and support to the Lawn and Garden area.Single point of contact for department issues including but not limited to, Microsoft Office issues, PC support, development of spreadsheets in Excel and databases in Access, setting up new associates.Created a database for Planners to pull liability data on inventory in stores and distribution centers which saved the planners about four hours a week.Worked with Information Technology in the development of the intranet site to help the flow of tractors inventory from the distribution centers to the stores that needed the inventory the most, therefore, streamlining procedures and reducing cost.

Hoffman Estates, Il

Managed the majority of the technical support activities to support the Replenishment, Buying, and Store organizations for the Sears enterprise. The functional processes support included: Assortment Planning, Space Planning, New/Remodel stores, Store Cluster tool, and a web based planogramming tool.Provide front-line technical support to the users . Work with the Information Technology organization to identify and resolve complex issues.Design, implement and support business developed web-based applications including training, documentation, and the management of supporting server and databases.Managed two help desks and was able to cover a 4 person help desk alone.

Hoffman Estates, Il

Record created items and placed orders for items in Home Fashions.Setup files for new stores to facilitate the RIM Coordinator tasks.Created new items within the Sears item systems.

Computer Science

Studied and attended several classes. Received my A+ Certification by attending the CompTIA A+ certification course.

Networking, Computer Networking

Graduated at top of class. Received certificate for Computer Networking.