• Experienced IT professional with expertise in IT systems and infrastructure with a proven track record over the past 10 years.• Able to work well in pressure situations to prioritize tasks, resolve problems and achieve results.• Strong analytical and troubleshooting skills, able to determine the root cause of issues rather than the symptom.• Able to work both independently and in a team environment, capable mentor to team members.• Thorough, dependable and adaptable to change. Quick learner who enjoys being faced with a new challenge.Looking for employment as a Cisco voice engineer having completed my CCNA, CCNP-Voice certifications.Specialties: Data and Voice Networks, Contact Centre System, Change Management, SOE Design.
Listed skills include Change Management, Project Management, Government, Program Management, and 15 others.