Windows Server Support Analyst
Current• Provide onsite and remote server hardware and OS support in an enterprise environment of 3000+ servers consisting of HP and CISCO hardware, VMWARE, and Hyper-V guest systems• Provide afterhours hardware support on-call 24/7/365• Client consultation and implementation of new hardware solutions, upgrades, and installation • Procurement analyst for CISCO and HP Hardware and accesories• Virtual infrastructure support including Hyper-V and VMWARE support• Provide regional project management and implementation support• Data center maintenance which includes new rack installations, power management, network cabling/management, new server installations as well as server/rack removals as needed.• Detailed work logs with root cause analysis within the BMC remedy ticket management software