David Johnson Email & Phone Number

Central Florida

Decided it was time to take a break from I.T

Walt Disney World Orlando

• Enterprise Network Management team: Maintained Disney's SevOne installation as primary administrator and past primary administrator for AppNeta which is installed to monitor network links. I have experience with Cisco.
• Previously Senior Technical Specialist for the LAN/MAN team.

• Senior Technical Specialist for the LAN/MAN team.
• Primary analyst for Implementation and maintenance of Distributed Sniffer Platform including provide all layers of data analysis using the Network General Sniffer and other analysis tools as needed (Fluke, ethereal.
• Key contributor for successful identification and troubleshooting complex network and application issues relating to propriety and “out of the box” enterprise wide systems including Matra, CTI, SBC, Ticketing and.
• Senior level troubleshooter during any high level application / network issues.
• Provided all levels of troubleshooting assistance for Cisco and Symbol wireless deployments for a large number of POS applications / registers.
• Shared responsibility for the day to day operation of 2000+ device local, metropolitan and wide area network.

• Senior Technical Specialist for the LAN/MAN team at Walt Disney World.
• Primary analyst for Implementation and maintenance of Distributed Sniffer Platform including provide all layers of data analysis using the Network General Sniffer and other analysis tools as needed (Fluke, ethereal.
• Key contributor for successful identification and troubleshooting complex network and application issues relating to propriety and “out of the box” enterprise wide systems including Matra, CTI, SBC, Ticketing and.
• Senior level troubleshooter during any high level application / network issues.
• Provided all levels of troubleshooting assistance for Cisco and Symbol wireless deployments for a large number of POS applications / registers.
• Shared responsibility for the day to day operation of 2000+ device local, metropolitan and wide area network.

• Assigned engagements involving both IS staff augmentationfor network design, troubleshooting and consulting services for CLEC’s.
• Assisted Lucent new product team by coordinating the installation, support and integration of VoIP and DSL services into existing CLEC networks. Networks consisted of Cisco and Lucent ATM, DSL and Telco products.
• Maintained complex relationships between clients and Lucent during the testing, installation, troubleshooting and deployment of leading edge products into large CLEC networks.
• Setup VoIP Labs of Lucent Telco gear. Labs consisted of PathStar Access Switch, Copper Mountain, Stinger, PSAX and CBX 500’s.
• Resolved key network issues for clients by providing protocol level troubleshooting for Token-ring and Ethernet. Integral in identifying and isolating issues which resulted in code and physical changes by vendors for.
• 20 month extended contract Walt Disney World Attractions IS department.

• Provided network and voice support for the Tampa facility
• Integral in solving large-scale network outages by identifying and isolating trouble spots and providing high-level support for all application and network issues.
• Directed and coordinated the support and installation of the wide area network consiting of a Cisco Routers, Frame Relay network and T-1’s. Coordinated the installation of new sites into the corporate WAN.
• Greatly increased response to and reduced duration of network outages by consolidating wide area network support into a NOC in Tampa. This included implementing new NMS platforms: Cisco Works, SunNet Manager, Optivity.
• Greatly reduced network downtime by utilizing WAN operations staff to troubleshoot critical local and remote network issues.
• Increased efficiency of Sybase database/server operations by providing protocol traces to developers for analysis thus enabling more efficient troubleshooting of applications.