David Johnson Email & Phone Number

County Dublin, Ireland

Dublin, County Dublin, Ireland

Market Analysis & Strategy Development: Expertise in conducting in-depth technical and fundamentalanalysis to identify trading opportunities and develop strategic approaches for futures and optionsmarkets, including using advanced options strategies like straddles, strangles, and spreads.• Risk Management: Proficient in applying robust risk management techniques, such as stop-loss orders,position sizing, and portfolio diversification, to safeguard capital and minimize potential losses involatile market conditions.• Trade Execution & Real-Time Monitoring: Skilled in executing trades across various platforms withprecision, continuously monitoring positions and making real-time adjustments to strategies based onmarket trends and economic data.• Portfolio Management & Performance Optimization: Successfully managed a diverse portfolio offutures and options contracts, achieving consistent returns through disciplined trading, careful riskassessment, and ongoing performance evaluation.• Continuous Learning & Market Adaptation: Committed to continuous learning and staying updated onmarket developments and financial trends, ensuring strategic alignment with current market conditions

• CRM Management & Sales Process Optimization: Leveraged CRM tools to streamline and enhancesales processes, resulting in improved customer relationship management and increased salesefficiency. Utilized data-driven insights to tailor customer interactions and drive conversions.• Sales Performance & Target Achievement: Consistently recognized as the top monthly sales performeracross Ireland, achieving 120% of business and consumer KPIs. Demonstrated exceptional ability toexceed sales targets through strategic planning and execution.• Store Operations & Financial Oversight: Managed store operations with a focus on financial accuracyand accountability. Supervised daily sales accounting, cash management, and inventory controls,ensuring all financial records were balanced and error-free.• Innovative Sales Strategies & Social Media Engagement: Developed and implemented innovative salesstrategies, including the creation of engaging social media content to attract and retain customers.Boosted brand visibility and customer engagement through targeted digital marketing efforts.• Direct Marketing & Customer Acquisition: Led direct marketing initiatives in the local area, effectivelyutilizing both in-person and cold-calling techniques. Expanded customer base by identifying andcapitalizing on new business opportunities.• Training & Mentorship: Provided comprehensive training and mentorship to new hires, focusing onsales strategy, customer service excellence, and business best practices. Played a key role in developinga high-performing sales team that consistently met and exceeded targets

Oman

• Leadership & Strategic Planning: Directed the implementation of Cellusys' proof of concept "InsightProject," overseeing the upgrade of the network to SIP VOIP protocols and the modernization of theclient’s data centre hardware infrastructure. Coordinated over ten different departments, ensuringstrategic alignment with organizational objectives.• Regulatory Compliance & Process Optimization: Streamlined audit and customs clearance protocols,ensuring 100% compliance with Omani telecom regulations.• Cross-Functional Team Management: Led and coordinated cross-cultural teams across Europe, theMiddle East, and Asia, ensuring project goals were met and aligned with broader business strategies.• Vendor & Cost Management: Managed multiple third-party vendors, contractors, and suppliers acrossthe project, achieving a 9% reduction in hardware costs.• Risk Management & Security: Implemented fraud prevention measures, including the introduction oftwo-factor authentication (2FA), reducing call-related fraud by 15% and enhancing the security of thenetwork.• Operational Excellence & Continuity: Successfully mitigated network outages by leading thedevelopment and implementation of a daily health check system, optimizing load management, andensuring operational continuity.• Client Relationship Management & Service Delivery: Oversaw the implementation of managedservices for an existing client, creating an additional revenue stream and enhancing efficiency through24-hour monitoring and troubleshooting

Houston, Texas, United States

• Sales Strategy & Revenue Growth: Curated an extensive, evolving wine list of over 200 selections,working closely with investors and the Head Chef to develop a menu that enhanced the diningexperience for a diverse clientele. Implemented strategic wine promotions and pairings, driving a 20%improvement in bottle sales over four years.• Inventory & Operations Management: Initiated the purchase and integration of a Coravin system,reducing waste by 50% and optimizing inventory management. This enabled more efficient stockrotation and allowed the offering of seasonal wines by the glass, enhancing customer satisfaction andoperational efficiency.• Vendor & Stakeholder Management: Fostered and maintained relationships with over thirty local winesuppliers and distributors, negotiating favourable terms and ensuring a dynamic and competitive wineselection. Led vendor negotiations that resulted in significant cost savings and menu enhancements.• Team Leadership & Training: Designed and conducted weekly training sessions for the team onregional wine knowledge, food pairings, and advanced sales techniques. These efforts significantlyimproved customer service quality and led to increased sales performance, contributing to a 35%increase in event-related revenue.• Project Management & Event Coordination: Organized and executed wine-tasting and pairing eventsfor special occasions, collaborating closely with the marketing team. Managed all aspects of theseevents, from planning to execution, resulting in heightened brand awareness and customerengagement

Houston, Texas, United States

• Customer Service & Relationship Building: Delivered exceptional service to over 200 customers pernight, enhancing guest satisfaction through personalized wine and cocktail recommendations. Built andmaintained strong relationships with regular patrons, driving repeat business and increasing overallsales.• Upselling & Revenue Generation: Proactively upsold premium beverages and crafted unique drinkexperiences for guests, leading to a notable increase in per-guest revenue• Team Leadership & Training: Trained and onboarded 12 new staff members, ensuring they were well-versed in company standards and best practices. Developed and led training sessions on advancedcustomer service techniques and product knowledge, which resulted in a more cohesive and effectiveteam.• Inventory & Operations Management: Monitored and managed daily and monthly sales reports,ensuring accuracy and efficiency in inventory control. Implemented streamlined processes for stockmanagement, which reduced waste and improved cost-effectiveness.• Continuous Professional Development: Pursued and achieved Level 2 Certified Sommelier qualification,further enhancing wine knowledge and service skills, which contributed to improved customerexperiences and sales performance

Dublin, County Dublin, Ireland

• Lead Generation & Sales Expertise: Successfully executed over 100 cold calls per day, utilizing in-depthproduct knowledge to engage potential clients. Conducted in-person presentations that effectivelycommunicated value propositions, resulting in a high conversion rate and consistent closing of sales.• Administrative Efficiency & Process Management: Managed all administrative tasks associated with thesales process, from contract signing to coordinating installation and setting up payment methods.Ensured seamless transitions from sales to service delivery, minimizing customer wait times andenhancing overall satisfaction.• Team Leadership & Training: Led and mentored a team of six field and office staff, organizing territoriesand ensuring optimal coverage. Provided comprehensive training on sales techniques, productknowledge, and administrative processes, which led to improved team performance and cohesion.• KPI Achievement & Performance Optimization: Consistently met and exceeded all Key PerformanceIndicators (KPIs) in a highly competitive, commission-based environment. Developed strategies tomaximize personal and team sales performance, contributing to the overall success of the salescampaign.