David Julius Email & Phone Number

Kenya

Metro by T-mobile is a US Telco Giant providing fast 5G connectivity, the best value for money services & unrivaled customer experience, winning the JD Power awards 11 times in a row. In Metro we take pride in a thriving culture of free spirit, elevated energy and the ability to think outside the box to find real solutions. With our power of our voice, we succeed in providing the best first line customer service and support that satisfies every customer's needs in both English and Spanish, and guarantees them a one of a kind experience on every call. My managerial experience encompasses, performance management, skill nurturing and coaching, implementing operations and business focus goals, career development, and quality control.

Nairobi County, Kenya

CCI Kenya is the trailblazer and fastest growing BPO Customer Service company in Africa offering a cutting edge customer service support to local and international clients. Managing of a team of professionals, we flexibly and efficiently manage customer service across the global industries. Spirit Airlines as a business partner offered a chance for me to lead a high performing team offering real time solutions in flight reservations management, billing, financial solutions, loyalty programs & retention, sales, escalations and cross departmental support. Client relations, performance management and coaching, implementing operation rhythms, career development and team building programs are some of the roles I handled in my job description.

Kenya

Real estate

Freedom Base Camp - Daystar Unviersity, Athi River Campus

Daystar University

Athi River Campus

I worked in the Corporate Affairs Department under the Vice Chancellor's office managing the University's various Public Relations and Marketing responsibilities, including Social and Digital media.

Bachelor'S Degree In Communication, Broadcast Communication - Electronic Media

Activities and Societies: Broadcast Journalism, Public Relations, Writing, Modeling, Charity work.My study in Daystar University moulded.

Minor, International Relations And Affairs