David K. Email & Phone Number

Austin, Texas Metropolitan Area

Morrisville, North Carolina, United States

Morrisville, North Carolina, United States

- Launched RDU1 (Garner, NC) Fulfillment Center as a pack manager. Led a team of up to 130 hourly associates and 1 supervisor while prioritizing safety, quality and productivity. - Implemented / Launched CW1000 (CartonWrap) packing robot. Site lead in developing training plan for associates and supervisors operating the robot. Region POC in KPI monitoring (quality and cost) and reporting. Identified multiple issues during initial launch phases, and led a team of cross-functional members… Show more - Launched RDU1 (Garner, NC) Fulfillment Center as a pack manager. Led a team of up to 130 hourly associates and 1 supervisor while prioritizing safety, quality and productivity. - Implemented / Launched CW1000 (CartonWrap) packing robot. Site lead in developing training plan for associates and supervisors operating the robot. Region POC in KPI monitoring (quality and cost) and reporting. Identified multiple issues during initial launch phases, and led a team of cross-functional members to introduce a change management request and correct the issue within a 72 hour period. This led to a 35% decrease in kick out defects, and increased packages per hour by 25%. - Mentored three college hire managers, and successfully assisted in developing to their L5 promotions. - Implemented improved leadership stations, viewable monitors with quality / productivity tracking, and maintenance stations leading to easier accessibility for workstation repairs. Smartpack machine downtime improved by 12% over the next three months, and productivity improved by 6%. - Identified ASIN / Barcode scanner defects on SmartPack workstations, and partnered with site controls techs to deep dive route cause. Analysis revealed white light scanners were creating reflections on different materials, and began a process to replace white light with red lights to reduce reflections. Machines retrofitted with red lights increased scan success rates by 25% or more.- Implemented time theft identification process at DRT9. Coached and trained all managers at station how to track time theft correctly, conduct seek to understand conversations, and document coaching with associates. This led to a reduction of approximately 60 hours of time theft a day for nearly 2 weeks.- De-escalated multiple associate incidents, and conducted investigative process with HR and Loss Prevention. - Implemented Wearable Technology project that helped identify at risk bending techniques and potential injury occurrences. Show less

Raleigh-Durham, North Carolina Area

- Owner of over 100 sites throughout the US; executing reasonable suspicion interviews, incident investigations, emergency response, and more while working remote. - Created standard operating procedures for staffing agency contract change for Lyft Bikes and Scooters in Washington DC and Chicago warehouses that delivered a 98% retention rate through the process.- Monitor various key performance indices, create documents to track performance in readable formats, present results to… Show more - Owner of over 100 sites throughout the US; executing reasonable suspicion interviews, incident investigations, emergency response, and more while working remote. - Created standard operating procedures for staffing agency contract change for Lyft Bikes and Scooters in Washington DC and Chicago warehouses that delivered a 98% retention rate through the process.- Monitor various key performance indices, create documents to track performance in readable formats, present results to executive leadership across various clients, and action plan as needed.- Forecast and create staffing strategy to ensure team resource capabilities meet business demand.- Partner with client operations teams to optimize labor requirements. Show less

Northvale, Nj

- Utilized emergency response training during flooding incident in patrol area that required coordinated effort from various municipal teams (DPW, Hazmat, and Fire Department) to extract 14 civilians from a submerged building.- Completed crisis intervention training, and acted as lead patrol officer for all incidents involving psychological crisis; assisted 3 citizens in receiving appropriate care through field observations during incident response. - Provide detailed verbal… Show more - Utilized emergency response training during flooding incident in patrol area that required coordinated effort from various municipal teams (DPW, Hazmat, and Fire Department) to extract 14 civilians from a submerged building.- Completed crisis intervention training, and acted as lead patrol officer for all incidents involving psychological crisis; assisted 3 citizens in receiving appropriate care through field observations during incident response. - Provide detailed verbal and written testimony during multiple court appearances for crimes and violations committed at the municipal and county judiciary levels. - Evaluate incident and request appropriate aid for situation ( paramedic, EMT, Fire, Medical Transport, Back up).- Build open relationships with community members to enhance law enforcement efforts and understand community needs. Show less

Newark Liberty International Airport, Newark, New Jersey

- Developed Standard Operating Procedures to optimize productivity for air ramp and warehouse operations.- Conducted inventory analysis and provided findings to the operations management team.- Interfaced with Operations, Sales, IT, and Corporate departments to maximize efficient planning for over 50 contracts with a myriad of vendors.- Planned and tracked the volume within the Air Network.- Created and upheld daily on-time Next Day Air Service record for East Region in… Show more - Developed Standard Operating Procedures to optimize productivity for air ramp and warehouse operations.- Conducted inventory analysis and provided findings to the operations management team.- Interfaced with Operations, Sales, IT, and Corporate departments to maximize efficient planning for over 50 contracts with a myriad of vendors.- Planned and tracked the volume within the Air Network.- Created and upheld daily on-time Next Day Air Service record for East Region in Microsoft Excel and share point, reducing lag time by 100%.- Planned and organized staffing hours for 200 hourly employees within the operation, maintaining high employee morale and contributing to an improved retention rating.- Effectively learned and used various software and applications to create and maintain records; trained 20 team members to efficiently implement said applications in daily operations. Show less

Tinton Falls, New Jersey

- Successfully deployed route delivery software to both management and union drivers out of the Tinton Falls hub.- Coached and trained drivers and management in software interface and usage, increasing productivity and reducing mileage driven for each route. - Maintained and presented records for tracking mileage driven and route integrity using software such as Share Point, Microsoft Excel, Powerpoint, Access, and Word.- Maintained weekly expense reports records for team travel and… Show more - Successfully deployed route delivery software to both management and union drivers out of the Tinton Falls hub.- Coached and trained drivers and management in software interface and usage, increasing productivity and reducing mileage driven for each route. - Maintained and presented records for tracking mileage driven and route integrity using software such as Share Point, Microsoft Excel, Powerpoint, Access, and Word.- Maintained weekly expense reports records for team travel and meals. Show less

Secaucus, New Jersey

- Led employee safety committee to initiate employee recognition programs for safety achievements and working with management to recognize potential safety hazards.- Trained supervisors and hourly employees in crucial performance indexes, work methods, and safety procedures, resulting in a reduction in job injuries.- Created and updated scheduling (hours, start times, vacation, etc.) for a staff of 110 part-time union employees.- Decreased operation run time from 4.5 hours to 4… Show more - Led employee safety committee to initiate employee recognition programs for safety achievements and working with management to recognize potential safety hazards.- Trained supervisors and hourly employees in crucial performance indexes, work methods, and safety procedures, resulting in a reduction in job injuries.- Created and updated scheduling (hours, start times, vacation, etc.) for a staff of 110 part-time union employees.- Decreased operation run time from 4.5 hours to 4 hours via adjustments to work area start time and area volume. Show less

Bachelor'S Degree, Finance, General

Activities and Societies: Football, Alpha Sigma Omega, Intramural sports

Police Academy

Earned a Police Training Commission (PTC) Certification to become a police officer as an alternate route candidate. I was an exemplary.

General Education

Activities and Societies: Football - quarterback