David H. Email & Phone Number

Bremerton, Washington, United States

Oversee day-to-day operations of the underwriting and funding departments, focusing on fintech and auto loans. Direct a diverse team encompassing underwriters, processors and business development professionals, to streamline operations and strengthen dealer partnerships throughout Washington State.Highlights of accomplishments in this role include:• Amplified departmental efficiency, reducing the loan funding turnaround time from an average of 15 days to a two day average. • Managed a significant number of auto dealership relationships, enhancing dealer network engagement and satisfaction.• Spearheaded the funding of various loan types focused on achieving the desired goals of the credit union.

Olympia, Washington

Led the Consumer Centralized Loan Center, overseeing funding and dealer relationships across Washington, Oregon, and Idaho. Directed a diverse team focusing on both consumer and indirect lending initiatives.Highlights of accomplishments in this role include:• Reduced error rates guaranteeing optimal operational efficiency within a high-volume lending environment.• Pioneered remote management strategies for the team, maintaining high productivity and engagement during critical pandemic conditions.

Tacoma, Washington

Commanded sales operations at a prominent Larson Automotive location, supervising a team that included 10 sales staff and two managerial personnel. Focused on both new and used car inventory, reaching high performance in a competitive family-operated dealership environment.Highlights of accomplishments in this role include:• Ranked as the #2 Sales Manager in profitability among 20 managers across seven Larson Automotive Group locations.• Achieved dual certification in Mercedes-Benz and Volkswagen sales, enhancing sales effectiveness and elevating customer satisfaction through specialized expertise.• Raised team performance and dealership operations, directly contributing to sustained sales excellence and profitability.

Tacoma, Washington, United States

Supervised operations across three branch locations, leading a diverse team of 30 professionals encompassing all banking sectors. Ensured adherence to stringent compliance standards and fostered robust partnerships with business and mortgage consultants to improve service delivery and operational efficiency.Highlights of accomplishments in this role include:• Accomplished a 100% pass rate in all internal and external audits, exemplifying strict compliance with regulatory standards.• Drove consistent revenue generation, with relationship managers meeting and exceeding performance targets.• Implemented sustainable business practices in branch operations, aligning with corporate social responsibility goals and reducing operational costs by 35%.

Puyallup, Washington

Directed daily operations of three branches, excelling in personal loan initiation and collections. Conducted comprehensive training programs for new and existing staff, improving team expertise in loan products and compliance regulations.Highlights of accomplishments in this role include:• Guided branches to win the prestigious President's Award for high revenue achievement.• Ensured branches ranked as top producers in their markets, amplifying market share by 22% and driving profitability.• Managed and motivated teams across multiple locations, fostering an environment of high productivity and exceptional financial results.

Graduated, Sales Management

Graduated, Finance And Financial Management Services

In Progress, Business Administration And Management, General