David Rigby Email & Phone Number

Birmingham, England, United Kingdom

• Duties & Responsibilities:
• Administering the deployment, transformation, and management of IT infrastructure for seamless integration and optimal performance of systems.
• Implementing new IT equipment and transitioning ATG systems to NX cloud-based platforms for secure decommissioning of ATG servers.
• Supervising 500+ servers within the NX private cloud and collaborating with PPC engineers to closely monitor and maintain system performance.
• Addressing service and incident requests whilst managing change requests in an ITIL environment to streamline service delivery efficiency and minimise downtime.
• Delivering critical system support during out-of-hours through on-call rota and scheduled maintenance periods to mitigate disruptions in services.Accomplishments:

Birmingham, England, United Kingdom

• Duties & Responsibilities:
• Directed the IT operations and infrastructure for Accessible Transport Group to ensure the reliability, security, and efficiency of technology systems.
• Designed and implemented an electronic clock card system using Raspberry Pi and RFID ID cards aligned with HR and fuel management systems.
• Developed an in-house booking system when external software proved inadequate to foster compatibility with the existing database.
• Installed SQL Servers to support a new externally developed booking system for robust database management.
• Transitioned backups from local tape to Disk 2 Disk with integrate real-time replication with remote servers.

Corby, England, United Kingdom

• Duties & Responsibilities:
• Orchestrated IT infrastructure support, including system integration, security, and user support to amplify productivity and reliability.
• Oversaw the specification and installation of a VOIP telephone system within budget to optimise communication channels and reduce operational costs.
• Maintained departmental records for purchases, user access, and development requests to ensure accurate documentation and compliance with standards.
• Crafted automated solutions for manufacturing, accounting, and reporting systems to promote accuracy across organisational operations.
• Managed hardware/software procurement, deployment, and maintenance within budget on a triennial cycle.Accomplishments: