• Assumed responsibilities for environmental services and general mechanical maintenance in the Uptown entertainment district• Hired and cultivated a new Operations Manager • Developed the bid and managed South Wall and East Hall partition walls• Currently managing the East wall partition wall installation project• Created bid specs and oversaw the purchase of a new Zamboni• Oversee and develop the service, contract labor, trash service, and temporary staffing bids• Highly requested from CVB, Hotel and BJCC Sales Managers to participate in site visits • Created and managed annual budget for departments• Continued to act as liaison between the BJCC and Sheraton/Westin Hotels for operational and events planning.

• Gained additional management responsibilities for the Housekeeping department• Wrote and received a $60,000 grant for the establishment of the BJCC recycling program• Worked with Executive Director on the specification of the current basketball court and goals• Worked with the Housekeeping staff and trash disposal contractors to create and implement a more efficient program for recycling and trash management• Exposure to Ticketmaster seating maps and sales reports• Participated in and conducted event settlement • Assisted Sales Managers with potential client site visits • Conducted BJCC complex orientations for new Catering, Convention and Sales Managers • Created and managed annual budget for departments• Oversaw move in and move out schedules for Arena and Exhibition to insure logistical viability• In addition to my Operations Manager responsibilities, from December 2014 to May 2015, until a new replacement Event Manager was hired, I was also the Co-Event Manager for the Legacy Arena alongside the Director of Operations.• Co-Event Manager, with Director of Operation, on all outdoor Uptown Park events from December 2014 to September 2015.

• Assumed management responsibilities for the Convention Standards department• Expanded bid writing duties to include linens, skirts and the North meeting room partition walls• Created and managed annual budget for departments• Assisted with training of the Catering and Convention Service Managers on BJCC logistics

• Supervised the Convention Complex/Forum Setup department and the exhibition floor operations• Developed relationships with all of BJCC consumer shows promoters• Instrumental in writing bids for dance floors, tables, chairs, and staging for the Convention Complex/Forum space• Created and managed annual budget for departments

• Supervised the setup of the Arena including sporting events - hockey, football, basketball - concerts, and various religious conferences• Helped establish department personnel expectations• Instrumental in writing bids for the basketball court, retractable seats, and the performance stage system for the Arena• Purchased new equipment and set up maintenance schedules on the older, harder to replace equipment like the Zamboni• Create and managed annual budget for department

• Inventory control of all housekeeping supplies • Schedule BJCC staff and temporary labor for complex events• Approve BJCC staff and temporary labor payroll• Created organized inventory storage areas and associated MSDS books• Assisted Housekeeping Manager with establishing access to computer systems

Led sales efforts for multi-million dollar hotel supply company