Manager Of Technical Communications
Current• Creating documentation for new platform features and coding conventions, researching and understanding these changes via JIRA tickets, code reviews, and communication with Product Managers, QA, and devs.• Supporting new IntelliSurvey initiatives with necessary documentation.• Updating existing documentation, visuals, and example surveys as needed.• Maintaining a JIRA project to track and manage the lifecycle of software changes as they make their way to documentation.• Supplementing QA for new and updated features and code conventions, both during code reviews and prior to release.• Providing leadership and guidance to Project Managers assisting in various documentation projects.• Acting as a Confluence expert to assist Project Managers, Team Leads, and Senior Management as needed to ensure consistency with documentation standards.