David Keith Email and Phone Number
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Leading Software Solutions Architect with over 20 years of experience in design, development, implementation and support of business-critical databases and applications. An expert development team leader who has engaged teams in the focussed delivery and support of systems throughout the software development cycle. A proficient and valued team player, highly respected by managers, clients, peers and team members. Key skills -• Team Management - Leadership of software development team. Experience includes recruitment, mentoring, training, resourcing and line management.• Software Design - Excellent working knowledge of software design and the software development life cycle (SDLC)• Project Management - Possesses good knowledge of project management principles having worked in Agile, Lean and Bimodal environments.• Client Management – Adept at client engagement to fully understand client needs and elicit requirements while managing expectations and using plain English explanations of technical concepts.Technical Skills -• Applications built with a wide range of Object and Component-orientated programming technologies. These include but are not limited to - Visual Basic, C#, Classic ASP, ASP.NET (including AJAX), Java, Javascript, CSS, HTML and Delphi• Relational Database design and setup with Microsoft SQL Server and SSIS (2000, 2005, 2008 and 2012)• Interactive Voice Response (IVR) development using VXML, Avaya Orchestration Designer, Cisco Voice Portal, Nuance and Holly with integration to client systems using WebServices and IBM WebSphere/IQ• Creation of Business Intelligence and Data Warehouse solutions using Microsoft SQL Server and Crystal Reports• Setup company intranet using the Microsoft SharePoint Enterprise Content Management System
My Green Trip Ltd
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Chief Technology OfficerMy Green Trip Ltd Jun 2022 - Present
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Technical ConsultantVarious Businesses Jul 2021 - Present
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Head Of Application DevelopmentHgs - Hinduja Global Solutions Sep 2017 - Dec 2021Chicago, Il , Us -
Software Solutions ArchitectMerchants Oct 2014 - Sep 2017Johannesburg, Bryanston, South Africa, ZaCoordinated closely with business and key stakeholders to define software application development projects, including scope definition, cost benefit analysis, risk management planning and feasibility studies. Recommended technical resources and strategies, and gathered software requirements. Worked with business analyst and engineers to develop customised solutions for clients. • Led initiative with our business partner Avaya to define the Contact Centre as a Service (CCaaS) Reference Architecture and then led the technical delivery for a government contract encompassing 2,500 users.• Generated FY16 applications revenue for initial design, development and delivery of over £300K, with recurring annual support revenue of £350K.• Achieved process improvements by mapping AS IS and TO BE activities for the Software Development Lifecycle (SDLC). -
Head Of Applications DevelopmentMerchants Oct 2010 - Oct 2014Johannesburg, Bryanston, South Africa, Za• Drove delivery of application projects with responsibility throughout entire project lifecycle.• Developed customer relationship management and work flow applications built to support client business processes, including supply chain management, email management, social media monitoring and resource planning.• Created suite of products designed to support financial services, such as fraud detection, fraud handling, disputes and chargebacks processing, and debt management.• Produced telephony applications designed to enhance the contact centre as a service model, such as customer identification and verification IVR, click to dial, speech recognition, voice self service, intelligent call routing, unified desktops, post call survey and wallboards.• Delivered systems integration and data transformation services to integrate clients’ systems and data. • Built multiple data transformation applications to support diverse processes such as debt collections process, export of call recordings and data warehouse for MI information.
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Senior Applications DeveloperMerchants Oct 1999 - Oct 2010Johannesburg, Bryanston, South Africa, ZaDesigned and developed applications for clients in the telecommunications, financial and retail sectors,with additional responsibility for development of company’s internal reporting systems and intranet. Played key role in full software lifecycle, including requirements gathering, system design, build, testing, deployment and ongoing support and upgrades. • Succeeded in producing web applications, corporate and contact centre telecommunications solutions, supporting applications and data transformation solutions.
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On-Line Services EngineerTeam Software Jan 1997 - Oct 1999Fulfilled Web Developer role as part of team tasked with upgrading existing software to enable online access. Setup internal office NT network, with dial in remote access and firewalled leased Internet line. Delivered on-site customer training, and provided telephone-based technical support.
David Keith Skills
David Keith Education Details
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University Of Aberdeen
Frequently Asked Questions about David Keith
What company does David Keith work for?
David Keith works for My Green Trip Ltd
What is David Keith's role at the current company?
David Keith's current role is Leading Software Solutions Architect with over 25 years of experience in design, development, implementation and support of business-critical databases and applications.
What is David Keith's email address?
David Keith's email address is da****@****s.co.uk
What is David Keith's direct phone number?
David Keith's direct phone number is +4475136*****
What schools did David Keith attend?
David Keith attended University Of Aberdeen.
What skills is David Keith known for?
David Keith has skills like Ivr, C#, Contact Centers, Asp.net, Microsoft Sql Server, Call Centers, Telephony, Asp, Software Development, Cti, Vbscript, Visual Basic.
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