David Ketcham Email & Phone Number

Wilmington, North Carolina, United States

• One of two Specialists reporting to the Accounts Receivable/Delinquency Manager and responsible for processing, researching, and verifying check payments received in primary office.• Facilitated receipt and processing of check payments for 200,000+ owners and developers among 1100+ community associations in 2 states.• Deposited $150,000+ in daily check payments, coding payments to owner accounts or miscellaneous general ledger entries across 3,300+ association bank accounts.• Coordinated training for 25+ regional staff across 9 branch and ~10 association onsite offices for check scanning procedures and coding requirements for 3 partner banks.• Initiated research procedures for unidentifiable payments and coordinated protocols for payments to blocked or on-hold accounts. • Supported 16 company Accountants and ~100 Community Managers with reconciliation concerns and payment verifications to ensure delivery of monthly association financial reports.

Wilmington, North Carolina, United States

• One of two Flooring Specialists reporting to the Assistant Store Manager and responsible for establishing recurring business, closing all sales contracts, and overseeing general department functions. • Initiated and finalized sales of products and installations, securing $800,000+ in contracted sales monthly.• Generated and followed up on 50+ leads weekly supplying products to contractors, DIY owners, interior designers, house flippers, Real Estate agents, and project managers.• Operated Genesis, ISST, and IMS software systems to review inventory and product details, populate order specifications and measurements, set up quotes, and create contracts. • Prepared 30% of contracted orders weekly for installation crews to retrieve in store.• Reviewed departmental freight deliveries daily and restocked shelves to ensure inventory is readily available for customers.• Conducted daily safety inspections in department, identifying and addressing damaged supplies, debris and obstructions posing risk to customers.

Huntington, New York, United States

• One of 8 Junior Managers reporting to Senior Planning Manager and responsible for reception and recording of manufacturing inventory for surveillance, communication, and analysis products supporting aerospace, defense, and commercial needs.• Maintained inventory among 3 warehouses, corroborating accuracy of stock count against contract orders.• Launched procedure that identified a 60% monthly average of aged inventory that recovered $330,000+ annually through liquidating.• Exclusively managed Boeing F/A-18E/F Super Hornet contracts, ensuring product specifications and deadlines were met, enforcing one-hour emergency resolution for production failures or interruptions, and maintaining weekly status reports.• Conducted closeout process for all manufacturing contracts, including satisfaction of product quality and delivery, and coordinating surplus inventory to return to client or release to stockroom per client waiver.• Served as primary office manager for Requirements Planning department, overseeing routine record and stockroom audits, general equipment maintenance, and budget expenditures. • Complied with manufacturing regulations of FOD, ESD, and Hazardous Materials during all interactions on production floor.

Commack, New York, United States

• One of two assistants reporting to the Production Manager and responsible for overseeing the production quality and deliverables of wireless telecommunication circuitry for aerospace defense systems.• Coordinated daily work schedules for a staff of 10 people; conducted interviews and yearly performance reviews in addition to establishing training protocols to maintain production KPI’s and line coverage.• Organized assembly requisites among 3 internal production lines to facilitate manufacturing processes of ~2,000 boards monthly.• Conducted interval quality control inspections throughout

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Activities and Societies: Delta Mu Delta, Alpha Chi National College Honor Society

Bachelor Of Applied Science - Basc, Business Administration And Management, General

Activities and Societies: Alpha Beta Gamma, Phi Theta Kappa