David Ketcham Email & Phone Number

Wilmington, North Carolina, United States

• One of two Specialists reporting to the Accounts Receivable/Delinquency Manager and responsible for processing, researching, and verifying check payments received in primary office.
• Facilitated receipt and processing of check payments for 200,000+ owners and developers among 1100+ community associations in 2 states.
• Deposited $150,000+ in daily check payments, coding payments to owner accounts or miscellaneous general ledger entries across 3,300+ association bank accounts.
• Coordinated training for 25+ regional staff across 9 branch and ~10 association onsite offices for check scanning procedures and coding requirements for 3 partner banks.
• Initiated research procedures for unidentifiable payments and coordinated protocols for payments to blocked or on-hold accounts.
• Supported 16 company Accountants and ~100 Community Managers with reconciliation concerns and payment verifications to ensure delivery of monthly association financial reports.

Wilmington, North Carolina, United States

• One of two Flooring Specialists reporting to the Assistant Store Manager and responsible for establishing recurring business, closing all sales contracts, and overseeing general department functions.
• Initiated and finalized sales of products and installations, securing $800,000+ in contracted sales monthly.
• Generated and followed up on 50+ leads weekly supplying products to contractors, DIY owners, interior designers, house flippers, Real Estate agents, and project managers.
• Operated Genesis, ISST, and IMS software systems to review inventory and product details, populate order specifications and measurements, set up quotes, and create contracts.
• Prepared 30% of contracted orders weekly for installation crews to retrieve in store.
• Reviewed departmental freight deliveries daily and restocked shelves to ensure inventory is readily available for customers.

Huntington, New York, United States

• One of 8 Junior Managers reporting to Senior Planning Manager and responsible for reception and recording of manufacturing inventory for surveillance, communication, and analysis products supporting aerospace, defense.
• Maintained inventory among 3 warehouses, corroborating accuracy of stock count against contract orders.
• Launched procedure that identified a 60% monthly average of aged inventory that recovered $330,000+ annually through liquidating.
• Exclusively managed Boeing F/A-18E/F Super Hornet contracts, ensuring product specifications and deadlines were met, enforcing one-hour emergency resolution for production failures or interruptions, and maintaining.
• Conducted closeout process for all manufacturing contracts, including satisfaction of product quality and delivery, and coordinating surplus inventory to return to client or release to stockroom per client waiver.
• Served as primary office manager for Requirements Planning department, overseeing routine record and stockroom audits, general equipment maintenance, and budget expenditures.

Commack, New York, United States

• One of two assistants reporting to the Production Manager and responsible for overseeing the production quality and deliverables of wireless telecommunication circuitry for aerospace defense systems.
• Coordinated daily work schedules for a staff of 10 people; conducted interviews and yearly performance reviews in addition to establishing training protocols to maintain production KPI’s and line coverage.
• Organized assembly requisites among 3 internal production lines to facilitate manufacturing processes of ~2,000 boards monthly.
• Conducted interval quality control inspections throughout

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Activities and Societies: Delta Mu Delta, Alpha Chi National College Honor Society

Bachelor Of Applied Science - Basc, Business Administration And Management, General

Activities and Societies: Alpha Beta Gamma, Phi Theta Kappa