David Khoo Email & Phone Number

Spearheading the design, implementation and deployment of Sales and Service modules in Microsoft Dynamics 365 CRM across the bank, encompassing 250 branches and more than 6,000 users - Project Rubik.Went live in Q1 2024 with nearly 3,000 users and counting.Bridging the gap between stakeholder, principal, vendor and consulting parties to bring them together and ensure more than 7,000 business requirements are considered and catered for with the industry's best practices.

Overseeing the IT department that supports operations on-site and remotely across Asia (Malaysia, Singapore and Thailand), Europe (Switzerland, France, UK) and The Middle East (Dubai).Identifying areas within the company that could potentially improve with the help of technology and implementing the right solutions in a timely manner while adhering to the annual budget.Engaging in in-house development, implementation and training of various systems to support business operations including ERP and CRM.Enforcing IT policy across all operations in Asia and Europe, preserving and maintaining company IT assets and information security.

Malaysia

Managing and running the IT department that supports almost 1,000 employees situated all over Malaysia, Singapore, Brunei and Pakistan. Responsibilities include server maintenance, monitoring the daily automated backups, ensuring the infrastructure is running at an optimum level, managing vendors and end-to-end troubleshooting from servers to PC peripherals.Assuming the role of Application\Functional Consultant and Project Manager for the Microsoft Dynamics NAV project. The goal was to consolidate all standalone system functionalities from AS400 and many other silo systems into NAV at head office and ultimately extend NAV to the branches.

Malaysia

Involved in the implementation of Microsoft Dynamics NAV and Microsoft Dynamics CRM.Roles include providing system and process consultation to clients, system analysis and development, conducting training to both colleagues and customers as well as ensuring all system development documentation is up to date.

Malaysia

A member of the Credit Card module team that was focused primarily on the Japanese market.

Malaysia

Involved in the customization and deployment of Microsoft Dynamics Navision.Roles include providing system and process consultation to clients, system analysis and development, conducting training to both colleagues and customers as well as ensuring all system development documentation is up to date.

Malaysia

Providing application support to clients for various Microsoft Dynamics Navision versions. Was responsible for the support of up to 10 companies.Later on began to assist senior consultants on projects in terms of requirements gathering, documentation, system testing and training.

Malaysia

Responsible for sourcing out new candidates up to a senior executive level in the ERP sector. Potential candidates were then passed to the senior consultants in the company.

Bachelor'S Degree In Computer Science/Information Technology, Information Technology

Higher Diploma In Information Technology, Information Technology

Diploma In Information Technology, Information Technology