I am an experienced Senior PM/Program Manager (24 years) with a focus on understanding and leading complex infrastructure, applications and telecommunications projects across Australia and Europe. Diverse industry project portfolio spanning energy utilities, finance, government, health, telecommunications, mining and manufacturing demonstrating ability to morph across a variety of industries and organisations. Projects ranged in size from concurrent small projects to larger scale multimillion transformation programs. My personal strength is in establishing outstanding customer and vendor relationships, including developing strong, direct and cross-functional teams to cohesively bring out the best results for all stakeholders. I believe it’s important to work collaboratively utilising the strengths of each resource within the project team as well as mentoring, training and assisting staff in their development. Specialisation and Skills- Customer experience focussed delivery- Project escalation/rescue- Critical thinking to explore and maximise project opportunities- Scope management and change control mechanisms- Presales/Initiation phase cost estimation and scheduling- Project/Program financial management- Procurement, vendor and third-party relationships- Project/Program Governance – PMP, Prince2- Risk Governance – Financial Institution Risk Adherence and Practices - Taking complex problems and making it accessible to others- Best practice experience in Project Delivery frameworks, reporting and governance- Steerco and Board level reporting and engagement- Expert level project toolset skills, MS Project Server, JIRA, Azure Devopps etc.- Team capability, mentoring and culture development