David Klein Email & Phone Number

Diligently and accurately record data and important information from farm equipment sales calls to provide Machinery Pete with useful data and feedback to better help them develop as a 3rd party listing site for customers and dealers.Track incoming calls from potential customers to dealers selling farm equipment.Record phone call data and conversations in spreadsheet log to send over to Marketing and Sales teams.Develop knowledge and understanding of various farming equipment, techniques, brands, and applications.

Bridgman, Michigan, United States

Contract work at D.C. Cook during the 2024 outage

St Joseph, Michigan, United States

Responsible for enduring guest satisfaction with all functions booked, taking ownership of the guest experience.Ability to direct and manage all major catering and banquet operations for groups ranging from 10-300 people.Responsible for scheduling staff according to business needs and labor budgets; plan ahead to ensure no shortage of labor. Schedule, train, motivate, discipline and evaluate banquet staff.Ensure that banquet items are kept up to stock and orders are fulfilled in a timely fashion.Accurately keep inventory counts and update, order as needed.Review banquet contracts with staff to ensure thorough understanding of the upcoming event(s).Inspect each room before function to ensure set up, menu and special requests are ready. Inspect banquet staff for uniform and grooming compliance. Greet guests before onset of function and be present throughout the function.Periodically check with guests to ensure satisfaction to respond to additional request.Ensure that every function/client receives the highest quality of customer service.

St Joseph, Michigan, United States

Chicago, Il

Promote, sell, and coordinate all events, rentals, and sports leaguesReach out to local businesses and preferred partners to sell events.Coordinate the “Concierge Program” and develop new concierge contacts.Track all event and rental interest using CRM software.Work with the marketing department to develop promotional materials and flyers.Coordinate, organize, and staff the basketball league.Conduct all administrative duties associated with all rentals, events, and leagues.Keep constant communication with concierges and preferred partners.Develop contracts for each rental and event.Submit weekly/monthly recaps, weekly objectives, and monthly business plan to the GM.Track and analyze breakdown of revenue vs. expenses of each event.Track payments for rentals, events, and leagues. Administer invoices for each.Provide excellent customer service to all members and groups using the club.Develop BEO's for events, and effectively communicate all event details with F&B team.Work closely with the F&B/events team to ensure timeliness and success of all events.Coordinate all events, start to finish: initial client inquiry, menus, staffing, communication with team, execution of event, etc.Manage the Events Assistant, as well as all event staff (bartenders, servers, dishwashers, general help). Includes training and scheduling for all events.Recruit, hire, train Events Team/staffIncrease YOY Event Revenue by creating new business, as well as keeping constant communication with referrals and repeat businessAssist with the selling of club memberships. Includes: promoting, prospecting, qualifying, touring, closing membership leadsAchieve revenue/sales goals in both Membership and Event Sales departments

Chicago, Il

Successfully coordinate: Parents’ Night Out, Birthday Parties, Men’s Basketball League, and Kid’s Classes.Promote and market programs to generate interest. Develop new programs for ages 3-9.Register participants and run payments for enrollees.Create curriculum and lesson plans for all classes (dance, basketball, sports sampler).Ensure all classes are adequately staffed.Schedule, program, staff, and place orders for weekend birthday parties.Call parties 5 days prior to ensure accuracy of all party details.Communicate weekend food orders with the Food and Beverage department.Submit weekly/monthly recaps, weekly objectives, and monthly business plan to Assistant GM.Develop a spreadsheet to breakdown revenue vs. expenses of each birthday party.Create Purchase Orders weekly for cake orders. Submit invoices to match those PO’s.Take inventory of party supplies weekly, order supplies if necessary.Properly staff Basketball League with two statisticians, two refs, and one scorekeeperUpdate stats, standings, and “top performers” weekly. Effectively communicate up-coming schedule to all captains.Ensure the integrity of the league by having strict rules in place. Update payroll weekly through Paychex.All duties fulfilled by the “Parents’ Night Out Coordinator.”

Chicago, Il

Plan, organize, and implement activities for weekly Parents’ Night Out (PNO) program.Register participants for PNO.Enter payments through CSI for PNO.Ensure that each PNO is adequately staff.Effectively train staff to work PNO.Foster a fun and safe environment for all children participants.Coordinate with kitchen staff to ensure the timeliness of food and drinks.Generate new ideas/promotional tactics to help the program grow.

Chicago, Il

Teach sports class for children ages 3 to 5.Help organize and implement birthday parties.Promote programs through interactions with members.Assist with “School Days Out” camps for kids.Accurately record stats for LSF Basketball League games.Teach basketball fundamentals class for children aged 5-12.

Oversaw/managed the work of several dining hall employees