David Kobty Email & Phone Number

Key strengths & area of expertise:Implementation and Administration of various applications including: Archiving, Enterprise Content Management, COLD, Queuing, Signature Verification, Workflow, Help desk, Variable Data Printing for transnational documents, and Checks Management.Identify, research, and resolve complicated technical support issues. Diagnose, identify, isolate, and analyse problems utilizing historical data and expertise.Testing of developed solutions and the creation and maintenance of technical documentation.Review and implement upgrades and fixes available from system software. Assist in carrying out full impact analysis of new software releases and recommend upgrade plans.Deliver changes to systems, including training and user documentation.Keep up to date with development techniques by attending lectures, seminars, training courses and reading technical material.Ensure that requests for support are properly logged, assigned and responded to in a timely manner and according to agreed standards and procedures. Ensure users and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimize delays.Ensure all systems are up and running 24/7.Plan and execute fail over procedures.Plan and execute disaster recovery procedures.Design system architecture that defines the structure and behavior in case of failure. (Using Virtual Environments, SQL and Windows Clustering, SAN Storage, etc.)Allocate budget, review maintenance contracts and SLAs of vendors. Evaluate new hardware offers based on technical specifications.

Listed skills include It Strategy, Windows Services, Information Systems, It Operations Management, and 20 others.

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  Holy Spirit University Of Kaslik - Usek

  Management Information Systems, General