David Koffa Jr., Mba Email and Phone Number

• Rotation 1: Institutional Investor Group, Vanguard Institutional Advisory Services - Business Strategy, Investment Management & Analysis. • Rotation 2: Finance, Global Fund Accounting - Organization Strategy & Leadership, NAV Pricing, Fund Operations. • Rotation 3: Institutional Investor Group Technology, Participant Experience - Fintech Program Management, Product Delivery, Cyber Security.

Managed project improving OptumCare Service Center average handle time call metric, reducing AHT by over 90 seconds, leading to over $340,000 in yearly savings for service operations. Managed development and implementation of business project intake tool and workflow tracking system that streamlined OptumCare claims operation processes and increased efficiency of processors by reducing backlog. Captured high-level business and technical requirements and tracked the build… Show more Managed project improving OptumCare Service Center average handle time call metric, reducing AHT by over 90 seconds, leading to over $340,000 in yearly savings for service operations. Managed development and implementation of business project intake tool and workflow tracking system that streamlined OptumCare claims operation processes and increased efficiency of processors by reducing backlog. Captured high-level business and technical requirements and tracked the build, testing, and Implementation of web based portal application for hospital providers to automate their patient referral process Lead project integrating local market system and member population with large payer organization through market partnership. Show less

Managed team of developers and analysts based in India and the U.S. build a performance management system used to track key metrics of teams and vendors that helped generate multi-million dollar savings for UHG.Lead initiatives around complex claims processing & performance analytics and provided recommendations to business leaders to improve operational efficiency and increase business savings.

Business Case Experience: Large Healthcare Provider - Revenue Cycle Management Strategy & QA Process Improvement-Decreased account receivables and increased cash flows of client, a major hospital system in California, through identification and targeting of key high-dollar claims accounts, adding multi-million dollar value to client. -Achieved quality results with client by working with client’s operations team to understand and perform root-cause analysis of vendor accounts… Show more Business Case Experience: Large Healthcare Provider - Revenue Cycle Management Strategy & QA Process Improvement-Decreased account receivables and increased cash flows of client, a major hospital system in California, through identification and targeting of key high-dollar claims accounts, adding multi-million dollar value to client. -Achieved quality results with client by working with client’s operations team to understand and perform root-cause analysis of vendor accounts with high balances to create triage and variance reporting. -Created and standardize enterprise-wide Productivity and Quality Assurance processes across client’s organization.Technology & Data Security Initiative - Project Coordinator -Tracked and managed $1.2 million project budget assisting project manager as a project coordinator, allocating and monitoring budget and cashflow across cross-app projects intended to help improve company’s overall data security.Health Exchange - Business Analysis & Implementation -Performed in-depth analysis, recommendations, and remediation of change of circumstance (COC) and 834 Errors and backlogs in PHI databases and qualified health plans (QHP) for Affordable Care Act (ACA) State Health Exchange client. Our team was able to successfully revitalize the system to enroll and renew over 150,000 private and Medicaid patients annually. Show less

Collaborated with legislative staff via cross-functional business models to receive pertinent resource information for legislative outreach efforts.Analyzed and edited deliverables for legislative submission and approval.Supported legislative staff by compiling and producing policy research memos and data pertaining to business, healthcare, and various materials to be used for floor speeches, committee hearings, working papers, legislative reports, and other legislative… Show more Collaborated with legislative staff via cross-functional business models to receive pertinent resource information for legislative outreach efforts.Analyzed and edited deliverables for legislative submission and approval.Supported legislative staff by compiling and producing policy research memos and data pertaining to business, healthcare, and various materials to be used for floor speeches, committee hearings, working papers, legislative reports, and other legislative processes.Tailored Congressional hearing summaries to meet the specific needs of legislative staff.Created an important database documenting all of the bills that Senator Klobuchar introduced and co-sponsored during her entire tenure as Senator. I researched, categorized, and assigned each bill to it's respective Legislative Assistant so it can be used as a point of reference and determinant of plans of action for future legislative tasks. I was assigned this project by the office Chief of Staff.Organized and responded to constituent correspondences and conducted Capital tours for constituents.Monitored committee and floor actions. Show less

Assisted the Kliptown Youth Program, a world-renowned and award winning grassroots non-profit organization, plan and implement programs that provided educational support and after school activities to help children living in Soweto, South Africa, fight and succeed against their impoverished environment.Remodeled and analyzed the organization’s budget and financial statements to be more organized and professional to attract potential donors and investors.Created and completed a… Show more Assisted the Kliptown Youth Program, a world-renowned and award winning grassroots non-profit organization, plan and implement programs that provided educational support and after school activities to help children living in Soweto, South Africa, fight and succeed against their impoverished environment.Remodeled and analyzed the organization’s budget and financial statements to be more organized and professional to attract potential donors and investors.Created and completed a profile database documenting over 400 children apart of the Kliptown Youth Program. Show less

Assisted in the research of breast cancer to find a better treatment. Acquired the ability to be detailed-specific and procedure and protocol orientated while developing skills in proper research methods and due diligence. Presented weekly reports and demonstrations on research results and gave an overall presentation on experiment as a Research Intern.

Developed organizational skills in maintaining and inputting vast quantities of data. Managed hundreds of District 281 Adult Education Program client registrations and contracts through Excel spreadsheets and Word Document Merging as a Student Intern.Promoted District 281 Adult Education Program through web advertisement and brochure creation.