David Kresh Email and Phone Number
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David Kresh personal email
Dedicated IT System Specialist with 9 years of experience providing record of comprehensive technical assistance and troubleshooting solutions. Proficient in diagnosing and resolving hardware, software, and network issues to ensure seamless operations. Adept at delivering exceptional customer support, cultivating positive relationships with end-users, and enhancing overall user satisfaction. Possesses a strong commitment to continuous improvement, as demonstrated by keeping 99% in system uptime. Proven ability to collaborate seamlessly with cross-functional teams to address end-users' needs and contribute to the overall success of IT initiatives. Seeking opportunities to leverage technical proficiency and a successful track record of improvement to enhance IT support functions for an innovative organization.
Motorola Solutions
View- Website:
- motorolasolutions.com
- Employees:
- 17917
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Network Engineer - VislinkMotorola Solutions Jan 2024 - Present -
It System SpecialistSamsung Sds America Aug 2021 - Nov 2023Miami, Florida, United StatesProven experience and results project managing IT and network infrastructure support for global and multinational businesses with over $1 Billion sales revenue. Manages all daily activities including monitoring, maintenance, reporting, and problem resolution for the IT Department and systems. Provides technical support in a professional manner to users by researching and answering questions; troubleshooting problems; maintaining server and workstation performance. Assists in implementation of additions, deletions, and major modifications to the supporting infrastructure.Provides answers to users by identifying problems, researching answers, and guiding client through corrective steps.Ensured compliance with industry standards and regulations related to cybersecurity and internal policy. -
Information Technology ManagerZumex Group Mar 2020 - Apr 2021Miami, Florida, United StatesSuccessfully managed and executed IT projects from initiation to completion, consistently meeting or exceeding project goals.Negotiated and managed contracts with IT vendors, achieving 40% cost reduction for company.Established and maintained strong relationships with key technology vendors.Implemented account recovery processes, allowing users to regain access to their accounts securely.Managed telco providers (fiber & mobile) Prioritized end-user experience in the development and implementation of IT solutions, leading to a 90% increase in user satisfaction. -
Desktop Support TechnicianAmadeus Jul 2019 - Mar 2020Miami, Florida, United StatesResolved hardware and software issues promptly, achieving a 25% reduction in average resolution time.Successfully resolved battery swelling resulting in improved overall system reliability.Ensured seamless software integration, contributing to enhanced user productivity.Maintained a high level of accuracy and completeness in ticket documentation.Provided remote assistance to end-users, resolving issues efficiently.Utilized remote access tools to troubleshoot and configure user devices.Collaborated with IT teams for seamless integration of new technologies and systems.Participated in cross-functional teams to address complex technical challenges.Prioritized a user-centric approach, providing excellent customer service.Configuring and managing iPhones and iPads for business use. -
Desktop Support EngineerSamsung Electronics Latinoamerica Mar 2018 - Jul 2019Miami, Florida, United StatesConducted regular hardware maintenance, including RAM upgrades and component replacements.Orchestrated a successful hardware refresh initiative, improving overall system performance by 50%.Create and set up VMs as needed for new systems. Software installations and license tracking and support. Security software installation, troubleshoot with external support teamProvide hardware support to end users (laptop, desktop, related accessories, printers, copiers, telephones, etc). Configured and troubleshooted network connectivity issues, including wired and wireless setups.Provided specialized support for VPN configurations and remote access solutions. CCTV/ Access control system admin. Microsoft Active Directory user support (Web console) Manage AD, create, and apply group policies as needed. Migrating Windows PC to new domain. -
It AssistantArchimedean Academy Apr 2017 - Feb 2018Miami- Troubleshoot network printers on Mac OS and windows 8 Virtual Machines- Troubleshooting student laptops - Management of switches and Vlan tagging- Troubleshoot connectivity of computers to projector- Add static IP address in Pfsense firewall- Run cat5 cables through ceilings and walls
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It AssistantPassageway Residence Of Dade County Nov 2015 - Feb 2017Miami, Florida- User management and password resets. (Adding and deleting user from AD, working with emails)- Network and security management.- Procurement, implementation and installation of new servers, PCs, monitors, etc.- Provided User level technical support for end users, computers, printers, etc.- Provided user level assistance on daily applications used, including, but not limited to, MS Word, MS Excel, MS Outlook, Adobe Acrobat, and other basic computer related issues.- Patch management, Anti-virus reports, Server Audit reports, operation logs.- Trained new staff on Electronic Health Record system.
David Kresh Skills
David Kresh Education Details
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Information Technology -
John A FergusonInformation Technology
Frequently Asked Questions about David Kresh
What company does David Kresh work for?
David Kresh works for Motorola Solutions
What is David Kresh's role at the current company?
David Kresh's current role is Network Engineer - Vislink.
What is David Kresh's email address?
David Kresh's email address is da****@****mex.com
What schools did David Kresh attend?
David Kresh attended University Of Phoenix, Miami Dade College, John A Ferguson.
What skills is David Kresh known for?
David Kresh has skills like Windows Patch Management, Network Administration, Wi Fi Pen Tester, It Hardware Support, Employee Training, Customer Service, Teamwork, Nonprofit Organizations, Microsoft Office.
Who are David Kresh's colleagues?
David Kresh's colleagues are Kinga Migacz, Eddy Gomez, Ed Frankhouser, Assmaa Ahmed, Luke Stapor, Thomas Lackemann, Kandela Gilliam.
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