With over four years of experience in compliance and more than a decade in management, I currently serve as a Compliance Manager at Arringo in Sliema, Malta. In this role, I oversee the compliance department's operations, with a strong emphasis on KYC and KYB verification, due diligence, quality assurance, and customer service operations. Additionally, I manage relationships with clients and third-party services and oversee tasks such as risk assessment, policy development, and staff recruitment and contract management.My career began in five-star hospitality, managing restaurants and bars at prestigious establishments such as The Ritz in London and the Intercontinental in Malta. I then transitioned to roles at HSBC and other financial institutions, where I shifted my focus to compliance and customer due diligence. This diverse background has refined my skills in financial analysis, critical thinking, and effective communication, as well as in team leadership, planning, and organization. Additionally, it has enhanced my abilities in strategic problem-solving, project management, and operational efficiency.I am passionate about maintaining high standards and driving operational excellence in a dynamic environment.