Completing my work with the company as Ceridian finally transitions to Dayforce. Worked in person onsite throughout the entire pandemic, transitioned to hybrid post pandemic, then virtual. As the Los Angeles supervising team lead (of a team of 12) streamlined production and eliminated errors, not just in Los Angeles, but companywide as the practices I created were implemented at our print centers across the United States (for 45 team members at 5 print centers) which were then used to transition to a new 3rd party print vendor. Created dozens of training guides, processes, practices and logs and signage for use at the print centers, as well as training power point and video presentations. Created the structure for the rest of Ceridian's U.S. Print Production centers that when implemented improved the KPIs of the other centers to bring them in-line with Los Angeles. Recently worked on decommissioning Ceridian's Los Angeles (Gardena) print center moving the equipment to Dayforce's Orange County office (Fountain Valley) for final backup while working with the transition to outsource print work to 3rd party vendors and moving to an overseas customer support model. Ceridian/Dayforce's last on-site payroll production team member and production service coordinator (PSC).

Worked in person onsite throughout the entire pandemic, transitioned to hybrid post pandemic, then virtual. As the Los Angeles supervising team lead (of a team of 12) streamlined production and eliminated errors, not just in Los Angeles, but companywide as the practices I created were implemented at our print centers across the United States (for 45 team members at 5 print centers) which were then used to transition to a new 3rd party print vendor. Created dozens of training guides, processes, practices and logs and signage for use at the print centers, as well as training power point and video presentations. Created the structure for the rest of Ceridian's U.S. Print Production centers that when implemented improved the KPIs of the other centers to bring them in-line with Los Angeles. Recently worked on decommissioning Ceridian's Los Angeles (Gardena) print center moving the equipment to Dayforce's Orange County office (Fountain Valley) for final backup while working with the transition to outsource print work to 3rd party vendors and moving to an overseas customer support model. Ceridian/Dayforce's last on-site payroll production team member and production service coordinator (PSC).

After becoming a Level 2 Production Operator, promoted to Production Team Lead after less than one year (10 months). This was due to management noticing a great level of skill. Extreme speed and accuracy in all tasks, extensive knowledge and quick mastery of new technologies with the ability to transfer them to others, and the skills for creating procedural documentation and scheduling.

Though only Level 1, after the Team Lead was promoted to another area, was found to already be capable of working at or above Level 3 operators. Tasked with updating and modernizing our Production Procedures Manual and our North American production department company wide PowerPoint presentation. Promoted to level 2 as quickly as my manager was able to advance me.

Coordinated the submission and execution of payroll jobs, meticulously ensuring completeness, accuracy, and adherence to schedules. Proficiently processed individual client reports, overseeing theirdistribution with precision. Actively collaborated with vendors, facilitating seamless communication and resolving issues promptly.