David Kuss Email & Phone Number

Eglin Air Force Base, Florida, United States

Responsible for systems administrative tasks for the 36th EWS encompassing two networks and over 250 users.Process tickets, create user accounts, grant access to squadron resources, troubleshoot network issues, Provide training to junior members of the team. Track in processing progress and insure swift access to all resources required to fulfill job requirements. Utilize software tools to upgrade software and mitigate any vulnerabilities.

Colorado, United States

Perform Organizational and Depot Level communications maintenance for the Global Positioning System (GPS) sustainment teams at Schriever AFB, CO. Primary duties include system administration and user account maintenance for the Distributed Communications Consoles (DCC) and the Electronic Scheduled Dissemination (ESD) on the AFSCN. This includes Troubleshooting communications technical problems and anomalies to determine technical solutions in accordance with product and customer specifications and perform actions for problem resolution. Tasks include: installation support; Time Compliance Network Order (TCNO) updates; documentation; Contract Data Requirements List (CDRL); scripting; and backup and restore system to operational readiness. Project Manager for DCC OSR 5.02 systems launch.

Afghanistan

Install, configure, and support Army communications at the local area network (LAN), and wide area network (WAN), levels and Internet systems. Maintain network hardware and software. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.

Intro to my resume.David P. KüssDavid.Kuss.ITPRO@gmail.comCLEARANCES: SECRETSUMMARY OF PROFESSIONAL EXPERIENCE:Senior information technology professional with over ten years experience. Background includes network engineering, desktop, software, project management, leadership and systems support. Provided training for employees as well as clients. Extensive consultation with clients for a wide array of computer related services. Expert level diagnostics and troubleshooting of hardware, networks and software from desktop to enterprise level.

Senior information technology professional with over ten years experience. Background includes network engineering, desktop, software, project management, leadership and systems support. Provided training for employees as well as clients. Extensive consultation with clients for a wide array of computer related services. Expert level diagnostics and trouble shooting of hardware, networks and software from desktop to enterprise level.

Provided level one support of NOSC resources desktops, laptops, printers and associated equipment. Assisted multiple bases with completion of Change Management paperwork. System software loads, system maintenance and diagnostics. Level two support of enterprise systems for the Front Range Consolidated Network, Response to clients phone calls emails and trouble tickets. Entered relevant data into Remedy system and routed to proper department for resolution. Created User and Administrative accounts for individuals using Active Directory and DRA Account resource management software. Diagnostic and troubleshooting level two for sixty thousand plus users on the enterprise network. Support for Microsoft Office products including Outlook, Internet Explorer, Office 2003, and 2007. Basic network connectivity support on copper and fiber connections to the desktop. Insured customer satisfaction and total call completion through follow up emails and phone calls.

Provided computer, telecommunication and desktop support for ministry-wide Resources consisting of approximately 1500 people. Assisted in transition from token ring to Ethernet as well as total re-wire of ministry 36 miles of wire. Responsibilities included repair of computers and printers as well as, installation of network and telecommunication wiring. Involved in project management and training for ministry personnel in addition to providing software support, image creation and resource management.

Bachelor Of Science (Bs), Network Engineering

Associate Of Science - As, Computer Systems Networking And Telecommunications, 3.44

Computer networking, Systems security, Network management, CCNA level training in switches routers and other network devices. Core courses.

Network Engineering, Information Technology

Activities and Societies: Project Management Institute, Cisco Engineers: Hardware: IBM, Compaq, Gateway, Dell, HP, Toshiba, Sony, Clones.