David L Email & Phone Number

United States

• Respond to end-user requests for technical assistance by phone, email, or ticketing system.
• Troubleshoots and resolves basic computer, application, system, device, access, or performance issues
• Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards.
• Provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution.
• installs or upgrades of software or devices, set up user profiles, or re-set passwords.

United States

· Maintain and support the integrity of Operating System environment and various computer systems.· Install and troubleshoot several operating systems using Simple Help, Remote desktop.· Preform systems maintenance tasks to include back up, system recovery, Windows updates, file maintenance, scheduled installs, and Active Directory maintenance. · Help test.

United States

· Microsoft Windows and Microsoft Office Suite including configuration of emails creation and remival, maintenance, back up.· Technology upgrades of business computers hardware and software. · Support email configurations including; SMTP, POP3, Exchange PST file import, export, back up. · Avaya and Mitel VoIP and configuration.Printer trouble shooting and.

United States

· Support email configurations including; SMTP, POP3, PST file import, export, back up and space management. · Virus removal including rootkits, and malware. · Break/Fix of laptop computers System backup and restore, as well as, data retrieval including system and registry optimizations.· Home networking of PC’s, printers and other peripheral devices..

United States

Stock and replenish all magazines to Plan O Gram about 8000 titles. Set up and manage current promotions and new titles. Promote new products and install and manage of general merchandise sections. Keep in constant contact with onsite manager to push sales. Travel to various locations around Sacramento and surrounding areas.

United States

Manage a staff of food service employees; oversaw inventories daily; order and stock supplies. Established protocol to maintain and insure safe cash handling procedures. Stock food and supplies as needed based on sales. Maintain good customer service to Ovations standards. Cash handling and counting of tills.

United States

Supervise food service employees with direct accountability for all operations. Maintain standards and expectations in food quality, customer service, food safety, store cleanliness and financial store performance. Insured accuracy by compiling, preparing, and maintaining Profit and Loss Statements, budgets and cost controls according to company policies..

United States

Supervise all front and back of the house employees. Responsible for maintaining and exceeding all operational results. Personally responsible for increasing sales and productivity. Maintain standards and expectations in food quality, customer service, food safety, store cleanliness and financial store performance; compile, prepare, and maintain Profit and.