Technology And Av Specialist
Current• Support: install, configure, upgrade, and maintain computer applications, operating systems, and peripherals; troubleshoot and resolve hardware, software, and network issues; set up remote computer access for off-site employees; coordinate and work in conjunction with off-site support teams for the purpose of testing, upgrading, and repairing server-level computers and networking equipment, Wi-Fi and FIOS internet connectivity, and telecommunication systems programming• Administration: provide guidance to senior staff on recommended software or hardware upgrades; oversee client licenses (Microsoft, Adobe, and MH Software calendar applications)• Training: deliver basic computer operation training to staff members