David Laughlin Email & Phone Number

Philadelphia, Pennsylvania, United States

Kennett Square, Pennsylvania, United States

Newark, Delaware, United States

* Teaching and maintaining virtual karate classes through Zoom.* Developed and built business from the ground up to generate 6-figures in sales annually.* Developed and managed client base by providing excellent customer service, strong sales and negotiation skills.* Minimized overhead through successful business management, marketing and advertising.* Managed all sales and marketing efforts via social media, print and special events emphasizing personal service, client education and relationship buildings.* Hired, trained and supervised my team of instructors to ensure professionalism and proper educational techniques were passed down to clients of all ages.* Maintained product inventory for all sales of uniforms, equipment and accessories.* Master Instructor for all students, teaching and coordinating different levels and ages throughout the curriculum.

Newark, Delaware, United States

* Managed logistical duties including confirming inventory availability, scheduling delivery, shipping product samples and expediting orders.* Increased territory size by 17% within one year, while the overall industry's increase was 7%. This equated to an increase of over $1 million in sales.* Reviewed and analyzed applications for credit, monitored credit limits and notified clients in advance of shipment when limits were exceeded.* Troubleshoot delivery problems, authorized product returns and issued credits to customer accounts.* Prepared and followed up on quotes. Negotiated price and delivery, and closed sales.* Developed and maintained a broad working knowledge of Reynolds' products, competitive products and industry trends.* Sourced new materials through outside vendors, negotiated payment terms and placed requisitions.* Internal Auditor for ISO 9002 - reviewed all functions of the branch. Suggested corrective actions for any problems found. Rewrote work instructions and procedures as needed.