David Lee Email & Phone Number

Cary, NC, US

Boston, MA, US

As a lead on the centralized quality enablement organization, I drive adoption of quality best practices through org-wide quality training, tools migration and external vendor strategies. I love fostering a highly collaborative environment and a shared vision for quality across distributed cross-functional teams. - Owned the management of all global.

Boston, MA, US

As a senior manager of Wayfair’s App Platforms engineering team, I drive cross-functional collaboration within Wayfair on the quality OKRs and development best practices. - Owned team’s planning cycles to create and execute on roadmap & OKRs- Reviewed and assesses new tooling needs for the native app development roadmaps and capabilities including Jira.

Boston, MA, US

As the dedicated quality manager responsible for the stability and quality of Wayfair’s native app platforms, I implemented and evolved the cross-functional processes on native app release management and improvements on the quality metrics. I enjoyed building teams with highly engaged analysts and engineers who are active contributors and drivers for their.

Needham, Massachusetts, US

‒ Contribute to studio vision and product strategy as a part of the studio leadership team‒ Plan and coordinate Closed Beta and Soft Launch of Game of Thrones: Conquest‒ Plan and coordinate internal and external user testing of UI/UX flow‒ Educate and align project members with QA best practices and high quality bar for releases‒ Implement Turbine’s first.

Needham, Massachusetts, US

• Organized weekly meetings for the launch team of Batman: Arkham Underworld mobile game
• Tracked feature development progress from soft launch through world wide launch of the game
• Compiled and managed launch requirements and priorities for the exec team and the project leads
• Promoted cross-team communication

Needham, Massachusetts, US

‒ Oversaw testing and approval for the release of Helm’s Deep, LOTRO’s biggest expansion‒ Worked closely with the development team to implement embedded QA teams‒ Managed quality on pre-order marketing web sites, localization, Mac/Steam integration ‒ Spoke to all matters on product quality at the weekly exec product review meetings‒ Implemented User Pain.

Needham, Massachusetts, US

• Accomplishments:
• Successfully released The Riders of Rohan expansion pack (the best-rated Turbine game release to date)
• Worked together with a LOTRO producer to formalize a PD-QA workflow using Hansoft to track development schedules and QA status on major deliverables
• Kicked off a number of internal processes to improve cross-team communication and greater knowledge of LOTRO including QA Retrospectives following every major Update and internal training sessions on any in-game system.
• Assisted QA director with Game QA 5-year Long-term Planning
• Initiated and completed performance reviews for the temporary testers on the team Responsibilities:

Needham, Massachusetts, US

• Accomplishments:
• Approved and shipped the highly successful Free2Play launch of DDO
• Approved and shipped 12 major releases or “Updates”
• Expanded the team from a handful of experienced testers for Free2Play launch to a large team capable of testing DDO’s first ever expansion pack, Menace of the UnderdarkResponsibilities:
• Planned and executed QA test strategy for DDO Update releases in coordination with PD and PM
• Worked closely with Executive Producer and Producer on release planning for a given calendar year

Needham, Massachusetts, US

• Helped Turbine deploy new CS and IT platforms, Service-Now and Salesforce, by planning and executing QA testing in coordination with Project Management, IT and CS teams
• Worked with LOTRO QA Lead and Associate Lead to address any internal needs by the QA team including setting up “local builds”, attending sprint stand-up meetings and testing Epic quest lines for The Mines of Moria.

Needham, Massachusetts, US

• Oversaw the EU release of The Mines of Moria expansion pack for LOTRO
• Managed communication with Turbine's EU publishing partner, Codemasters
• Set game build and QA test schedules for Codemasters LOTRO and DDO milestone deliverables and executed them
• Managed simultaneous launch of LOTRO Mines of Moria in Europe
• Tracked marketing/OCR asset deliveries to Codemasters
• Coordinated public relations events with European press

Needham, Massachusetts, US

• Approved and delivered localized builds to Turbine's international publishing partners,NHN and ITT, for retail launches in Korea and Russia
• Lead International QA team and fulfilled deliverables testing for multiple international partners (China, Korea, Russia, Japan) as laid out by International Project Management and LOTRO/DDO PD teams
• Participated in weekly partner conference calls with Codemasters, Shanda, ITT and NHN
• Managed communications and support with partner QA and Technical teams
• Performed testing of Turbine’s proprietary technologies including, patch server, chat server, language filters and Customer Service tools for international partners
• Filled the role of an acting lead after the departure of the team lead

Needham, Massachusetts, US

• Updated the International QA test servers with the localized builds for internal approval and partner QA testing (LOTRO and DDO)
• Worked closely with DDO and LOTRO International Producers on managing the localization bug database
• Performed data transfer requests for partner builds as well as build delivery emails according to project schedule
• Updated Localization Release Guides for partner build deliveries
• Participated in weekly Codemasters LOTRO conference calls
• Communicated directly with the Codemasters Game QA as well as the community team and provided workarounds for known US bugs

Needham, Massachusetts, US

• Managed live player bug queue
• Supported the external testing team daily on their bug regression efforts
• Performed Build Verification Tests
• Compiled Known Issues List for LOTRO Open and Closed Beta servers
• Approved pre-order box and screenshots for Marketing team
• Participated in weekly Codemasters conference calls as a LOTRO QA representative and provided accurate and timely feedback regarding bug status and known issues in the US builds.