Test Manager responsible for System Acceptance Testing and User Acceptance Testing on State Street systems hosted by Lloyds Banking Group. Direct line management of the Testing team. Worked on a range of projects including the AMRLI Programme for the migration of BAU activities to State Street core systems. •Plan, co-ordinate and control the work and resources of the Test Team.•Lead, motivate, develop and appraise a team of Test Analysts.•Liaise with IT Support to ensure provision of suitable test environments and support.•Manage and maintain integrity and availability of test environments to facilitate test execution.•Extensive knowledge of investment administration, accounting and reporting•Use of a range of analytical tools and techniques to identify issues/trends to provide recommendations and solutions.•Conducted impact assessment of change on products, systems, processes and people.•Built and maintained relationships with key business stakeholders and members of the project team.•Estimate and schedule cross departmental resources across multiple work packages, projects and platforms in order to prioritise and resolve any conflicts.•Approved testing documentation to ensure best practice if followed to achieve consistent high quality.•When complete, sign off testing phases to confirm exit criteria has been achieved or to open dialogue of the risks with project and business stakeholders.

User Acceptance Test Lead in the Investment Accounting team ensuring that the business complete sufficient testing to enable acceptance of new and/or amended applications, systems and business processes.•Responsible for User Acceptance Testing on a variety of regulatory, business improvement or corporate restructuring projects•Regularly chaired and attended stakeholder meetings updating on multiple projects’ status, issues, risks, resource requirements and any change governance required, managing expectations accordingly.•Managed evolving test requirements throughout the product lifecycle covering test analysis, planning, design, test data preparation, test scripting and test execution.•Formal testing and defect management skills using HP Quality Center.•Controlled testing cross site, escalating issues identified and owning through to resolution.•Accurate and concise documentation skills used for creating detailed test plans, test reports and other documents required in the test process.•Provided training and support to business testers.•Carry out additional duties to support other teams within the Investment Accounting Change Area as required.

User Acceptance Test Analyst in the Investment Accounting team. Acting as a test lead on smaller projects and supporting the test lead on larger projects to ensure that the business execute sufficient testing to enable acceptance of new and/or amended applications, systems and business processes.

Lead and manage User Acceptance Testing activities for specific Insurance & Investment Life and Pensions division Projects to ensure business requirements are met by delivering quality User Acceptance Testing within agreed timescales.

Supporting system and process changes that impact on Customer Services.•User Acceptance Testing activities•Writing and review of Project related documents•Post Implementation Support