David Lovering Email & Phone Number

Toronto, Canada Area

Moved into Application Support in the Billing space. In partnership with our Global Delivery partners, provide 7x24 technical and customer support, to a large number of customer Billing applications. Applications are hosted on a mix of mainframe, server, Cloud and OpenShift platforms. Associated Delivery teams leverage a mix of Devops, Agile and Waterfall.

Toronto, Canada Area

Assumed the role of Application Support Manager for the Technology and Network space, for a large Canadian Telco. Responsible for the support and on-going optimization of multiple, key applications in this space.

Toronto, Canada Area

Promoted to the position of Director Consulting, with initial mandate remaining similar to that of my previous position, noted below. Responsible for production database support for a large Canadian Telco. Mandate expanded in 2016 to include additional companies under the umbrella of this Telco. DBA Team members also participated in project Delivery work, including database upgrades, DB hardware platform migrations, migrations between DBMS solutions, as well as support of regular Application Release deployments.

Toronto, Canada Area

Lead the DBA/DBC team as we 'near-shored' a portion of our large Canadian Telco DBA work to CGI Halifax in 2007-2009. Beginning in 2009, this DBA work was subsequently 'off-shored', from CGI Halifax to CGI India. Position mandate evolved, in July 2010, to a focus on Tier 2 Database production support and service management activities for several of our customers' business entities. Lead the on-shore team of Production Support DBA SME's, who work with and support the larger, delivery and production support DBA teams in CGI India.Position mandate evolved slightly, in October 2012, as part of a strategic flattening of the organizational structure. DBA team members began reporting to Director, from an HR perspective. Retained all other responsibilities, in the form of a Service Manager and PM coordinator, for the DBA team's activities. Primary technologies: Oracle, MS-SQL, Sybase, Progress, MySQL; HP-UX, SUN Solaris, LINUX, WINTEL

Toronto, Canada Area

Worked with our Customer's Operations team, on a special assignment.

Toronto, Canada Area

During 2005, acted as the Operations Manager at one of our Customer's business entities, primarily in a service management role

Toronto, Canada Area

Managed the DBA team responsible for delivery and production support for a large Canadian Telco. Also managed the Data Architecture team until it was disbanded, due to a change in SDLC focus and strategy.Co-Lead the annual creation of the "Technology Plan - Work Program build" for 3 Telco business entities; customer prime was delighted with the final product. Appointed Q'4 Program PM to prepare all teams for the system-intensive Christmas retail shopping period. This Q4 was cited as "...the best ever..." by our Customer and cited in Customer evaluations of our service effectiveness. (2003) Repeated this role for 2004.IBM S390, HP-UX, DB2, CICS, WINTEL, Oracle, Sybase, MS-SQL, ERWin

Toronto, Canada Area

Outsourced from BELL to CGI; yet, retained my former position and mandate as manager of the enterprise data warehouse team. During 2001-2002, BELL Mobility's EDW was merged into the larger BELL Canada Teradata EDW.Several of our collaborative EDW / BI solutions enabled the Marketing Team to develop, award-winning "Best-in-Breed" business analytical and reporting solutions, as recognized by our Customer's CMO - Chief Marketing Officer - June 2001

Toronto, Canada Area

Managed the evolution of BELL Mobility's small Sybase datamart into a multi-terabyte, multi-server installation leveraging Ad-Hoc BI Qquery tools, and COGNOS OLAP solutions. EDW evolved to include MS-SQL databases and Data Mining capability.

Toronto, Canada Area

Using FOCUS, SQL and BI-Query Ad-Hoc EDW tools, processed "One-Time Report" requests, for the BELL Mobility business users.

Toronto, Canada Area

Self-directed prototype team with 3 Leads sharing management responsibilities and reporting to a Tier B Director. First incumbent in this new Team Lead role

Toronto, Canada Area

Helped establish problem & change management processes at BELL Mobility in addition to Administering the enterprise, Help Desk, Problem and Change Management system, known as "IMPACT", from Allen Systems Group. First incumbent in this new role

Toronto, Canada Area

Established BELL Mobility's first Help Desk as the sole Help Desk analyst. First incumbent in this new role. Eventually returned to the Help Desk in 1995, as part of the project to establish it as an Enterprise Help Desk

Toronto, Canada Area

Managed Goodyear's Canadian Data Center prior to its intergration into its larger American counterpart data center. The first incumbent to manage operations, without the assistance of an Information Analyst, in a backup capacity. The legacy Information Analyst mandate was folded into the new Data Center Coordinator role S390, MVS, TSO/ISPF, Total

Toronto, Canada Area

Data Center supervisory role; also responsible for performing Operations Analyst duties using MVS Utilities and other tools, as well as the training of Senior Computer Operators and on-going support of the Technical Support SME'sS390, MVS, VTAM, TSO/ISPF, 'Total' - as well as an in-house developed batch scheduling system, for Canadian batch processing

Toronto, Canada Area

Began as Junior Mainframe computer operator and worked up to Senior Computer Operator/Shift supervisory position

Toronto, Ontario, Canada

I was hired by Goodyear Canada to work in their Canadian Stationary Stores site, which supported the office/plant stationary needs for all Canadian sites.

Toronto, Ontario, Canada

Shipping warehouse laborer, and forklift driver, for a 6-month temporary term. When my 6-month period was completed, Carling recommended me to Labatt's Brewery, to help backfill for an injured Labatt's employee.

Toronto, Canada Area

Worked in various restaurants including 'The Keg', Crock & Block, Kelsey's and Ponderosa, primarily in a Kitchen Lead role.