Production/Quality Supervisor
Oshawa, On
Career Summary: Originally recruited to collaborate on various assembly operations in the truck and car assembly and parts plants. Promoted to team leader after demonstrating an outstanding level of professionalism, judgement and problem solving skills, and entrusted with managing throughput and quality control for production lines. Subsequently selected to lead a team responsible for ensuring compliance with Global Manufacturing Standards, and then appointed to the Reliability Group to supervise plant and supplier quality control initiatives.QUALITY GROUP LEADER (Supervisor), 2008 – 2009Coaches, trains and prioritizes workloads for a 25-member team. Oversees daily, weekly and monthly torque monitoring processes, and collaborates with internal industrial engineers and external consultants to diagnose and resolve root cause issues when torque specifications are not met.Ensures plant-wide compliance with inspection standards and defect tracking protocols.Assumes responsibilities of the Reliability General Supervisor in the absence of the incumbent, including overseeing Supplier Quality Analysts and Plant Vehicle Auditors.Chairs bi-weekly staff meetings to conduct safety talks, discuss business metrics, warranty claims and plant’s operative problems, encouraging employee input on quality, cost savings and HPV opportunitiesCARE LINE GROUP LEADER, 2005 - 2008Led the “first point of defence” in the plant’s quality control program, overseeing the “Customer Acceptance, Review & Evaluation” inspection line to catch and contain quality issues on finished vehicles before they leave the plant.Coached and mentored a 23-member team, empowering them with the tools and information needed to meet Global Manufacturing Standards and Principles.PRODUCTION GROUP LEADER, 1997 - 2005PRODUCTION OPERATOR, 1989 - 1997