David M. Email & Phone Number

Diss, Gb

Norwich, England, United Kingdom

Norwich, England, United Kingdom

Norfolk, England, United Kingdom

Norwich, United Kingdom

• Proactively providing accurate meter readings to tenants• Arranging to schedule planned works• Negotiate quotes with contractors• Execute site inspections• Manage all service works• Dealing with incoming/outbound calls, emails• Processing invoices• Raising contractor orders• Dealing with return of damage deposits• Property Inspections

Norwich, United Kingdom

Norwich, United Kingdom

Diss

Maternity cover

Bury St Edmunds

My role as a property administrator was dealing with day to day maintenance of all the Greene King pubs. Take incoming and making outgoing calls,Speaking with the pubs, business development managers, operations directors, property surveyors, project mangers, contractors, Use of the online system Pulse portal to monitor all jobs raised, raise quote requests for new equipment, amend jobs if necessary, add notes, uplifts, work with all relevant budget codes within the… Show more My role as a property administrator was dealing with day to day maintenance of all the Greene King pubs. Take incoming and making outgoing calls,Speaking with the pubs, business development managers, operations directors, property surveyors, project mangers, contractors, Use of the online system Pulse portal to monitor all jobs raised, raise quote requests for new equipment, amend jobs if necessary, add notes, uplifts, work with all relevant budget codes within the system. I have had expierence in this role of Microsoft excel, outlook, word, PDF documents. I also spent days in trade with a business development managers, property surveyors twice a year to aid the development of my role as a property administrator. ​​​​ Show less

Diss Norfolk

Temp Role - To ensure exceptional customer service throughout the project, liaise with the fitter & Worksite Manager, see issues through to satisfactory resolution . Projects will be assigned by StoreProjects – Assume responsibility for projects 2 weeks before proposed fit date, through to satisfactory completion for the customer.Exceptional customer communication during all stages of the projectBuild positive relationship with customer and fitter & keep updated… Show more Temp Role - To ensure exceptional customer service throughout the project, liaise with the fitter & Worksite Manager, see issues through to satisfactory resolution . Projects will be assigned by StoreProjects – Assume responsibility for projects 2 weeks before proposed fit date, through to satisfactory completion for the customer.Exceptional customer communication during all stages of the projectBuild positive relationship with customer and fitter & keep updated onprogress. Raise purchase order for the fitter & waste removalConfirm customer satisfaction before closing projectEnsure fitter registers gas / electric certificates within Key Performance Indicators (KPI’s) Problem solving to ensure satisfaction is delivered to the customer on projects if any issues arise Minimise complaints and resolve them quickly and cost effectively Organizing stock and trades for remedial and warranty work Show less

Diss

Temporary role - Taking incoming and making outbound calls, dealing with customers face to face, sending out documents to customers, taking payments over the phone and in person.

Norwich, United Kingdom

Taking incoming and making outgoing calls, sending out maturity packs to customers for taking their pension, settling pensions to pay out monies to the customer, authorising payments to the customers.

Various Locations

My position included responsibility for the smooth running of the shop floor, including with customers at all levels, taking money and overseeing levels of stock, during this period I regulary worked at 8 branches.

Bury St Edmunds

In my position as a fitness instructor and lifeguard I gained good experience in dealing with members and understanding their individual requirements. However after several years in the fitness industry I decided to look for an alternative career.

Elveden

I worked in the Time Out Club working with the 5 - 14 year olds. My responsibilities: virtual sessions, survival special, mini olympics, funky fitness & artworks. I also covered reception, answering the phones, taking customers bookings.

Wymondhsm Leisure Centre

I was solely responsible for the running of the fitness suite within Harpers for almost two years. Responsibilities included cleaning of all equipment, admonish sessions, cardio-vascular resistance, report maintenance problems, taking bookings, answering phones, filing program cards. Training completed within Harpers cardio-vascular, resistance training.

Norwich, United Kingdom

I had in house training with the company while working for them, which included a basic instructor gym award, customer care, sales training, health and safety, personal protective equipment. Aswell as this I used internal computers for administrative purposes

Gnvq, Gnvq Leisure And Recreation, Gnvq Leisure And Recreation

Activities and Societies: Student Union Investigating Leisure and Tourism, marketing, customer service, community sports leadership award.

Asdan Award Scheme, Parks, Recreation And Leisure Studies, Level 1 Silver Award

Activities and Societies: Student union representative Community sports leadership award, health and safety at work, vocational study.

High School, Gcse

Activities and Societies: Five a side, badminton English, maths, travel and tourism, humanities, sociology, sports studies

High School, Gcse, Gcse

Activities and Societies: School football team from1993-1996, undefeated for those three years I played in the team English language.