David Nadeau Email & Phone Number
Who is David Nadeau? Overview
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David Nadeau is listed as Manager, Network Operations at Granite Telecommunications, a with 2284 employees, based in Manchester, New Hampshire, United States. AeroLeads shows a matched LinkedIn profile for David Nadeau.
David Nadeau previously worked as Manager of Network Operations at Granite Telecommunications. David Nadeau holds Bachelor Of Business Administration (Bba), Management Information Systems from Salem State University.
Email format at Granite Telecommunications
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About David Nadeau
Network Operations Manager with 10 years of experience managing customer expectations, utilizing problem-solving abilities to meet customer satisfaction and service level agreements within a 24/7/365 environment. Results-driven and resilient team leader with a passion for improving processes and increasing productivity. Strong industry knowledge, with the desire to research industry trends, identify areas of improvement and adhere to a strategic approach to implementing change.
David Nadeau's current company
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David Nadeau work experience
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Manager Of Network Operations
• Respond to network escalations, providing potential solutions, and pulling in required resources for quick action/resolution• Developed internal reports using Excel, KPI software tools, and PowerBI to track employee productivity, product and customer trends month over month• Implemented a Quality Control (QC) team tasked with driving continuous improvement initiatives by analyzing performance metrics, identifying trends, and implement changes to enhance quality and efficiency• Managed Lean Six Sigma projects focused on process optimization, with the goal of reducing repair times for escalated network issues• Participant in executive meetings, providing a department summary of accomplishments, ongoing projects, and status of escalations• Run daily briefings with management staff, reviewing current SLA/OLA metrics, current escalations, and daily tasks for the day• Prepare After Action Reports to outline repair procedures undertaken and identifying opportunities for improvement.• Provide on-call rotation support after hours for high level escalations
Colleagues at Granite Telecommunications
Other employees you can reach at granitenet.com. View company contacts for 2284 employees →
Bryan Denmark
Colleague at Granite TelecommunicationsGreater Orlando, United States
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Baofen Wu
Colleague at Granite TelecommunicationsQuincy, Massachusetts, United States
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Emma Murri
Colleague at Granite TelecommunicationsWest Palm Beach, Florida, United States
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Kelsey Boucher
Colleague at Granite TelecommunicationsProvidence, Rhode Island, United States
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Michael Perry Iii
Colleague at Granite TelecommunicationsChicago, Illinois, United States
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Christopher C.
Colleague at Granite TelecommunicationsStoughton, Massachusetts, United States
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John Reynolds
Colleague at Granite TelecommunicationsNew York, United States
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Tony Gotshall
Colleague at Granite TelecommunicationsWilliamsport, Pennsylvania, United States
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Benjamin Barnaby
Colleague at Granite TelecommunicationsSomerville, Massachusetts, United States
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JM
Jessica Murphy
Colleague at Granite TelecommunicationsQuincy, Massachusetts, United States
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David Nadeau education
Bachelor Of Business Administration (Bba), Management Information Systems
Certificate, Computer Networking
Frequently asked questions about David Nadeau
Quick answers generated from the profile data available on this page.
What company does David Nadeau work for?
David Nadeau works for Granite Telecommunications.
What is David Nadeau's role at Granite Telecommunications?
David Nadeau is listed as Manager, Network Operations at Granite Telecommunications.
Where is David Nadeau based?
David Nadeau is based in Manchester, New Hampshire, United States while working with Granite Telecommunications.
What companies has David Nadeau worked for?
David Nadeau has worked for Granite Telecommunications.
Who are David Nadeau's colleagues at Granite Telecommunications?
David Nadeau's colleagues at Granite Telecommunications include Bryan Denmark, Baofen Wu, Emma Murri, Kelsey Boucher, and Michael Perry Iii.
How can I contact David Nadeau?
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What schools did David Nadeau attend?
David Nadeau holds Bachelor Of Business Administration (Bba), Management Information Systems from Salem State University.
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