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Innovative problem solver balancing a results and people focused approach to the management of technical teams and projects. Experienced in leading, motivating and managing teams supporting sales, the delivery of a broad range of IT solutions, consulting services and IT operational support at the enterprise level. Combines business driven objectives with technology to create effective solutions exceeding customer needs. Strong interpersonal, executive engagement and technical skills to establish the trusted advisor relationship successfully developing strategic relationships with key customer stakeholders including IT Directors, CTO, CIO and Lines of Business leaders as well as technology professionals Provide outstanding pre-sales technical support to sales executives successfully solutioning and closing large complex opportunities, shaping and scoping deals to satisfy customer’s requirements. Portfolio included software, professional services, consulting services, managed services, enterprise outsourcing, migration to cloud for IaaS, PaaS, SaaS and on premises cloud solutions helping companies adopt the latest industry technologies focusing on Cloud Adoption and migration.Architected and supported sales executives through the close of Cloud (IaaS, SaaS, PaaS) based solutions enabling clients to migrate their most demanding IT workloads to an enterprise-ready managed cloud platform to achieve greater flexibility and scalability, reducing costs and increases agility while freeing up staff resources.Excelled at effectively managing all aspects of large infrastructure organizations, including strategic planning, architectural direction, implementing automation, process improvement, expertly directing cross-functional teams in key projects, project and program management, interfacing with personnel at all organizational levels including executive management, customer management and escalations, vendor management and operational staff management.
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Principal Sales Consultant - Cegbu (Retired)Oracle Mar 2019 - Feb 2020 -
Director Acs North America Sales ConsultingOracle Dec 2016 - Jul 2018Greater Boston AreaHands on leader responsible for managing a team of 12 senior level technical consultants supporting 80+ Sales Executives across North America with a combined FY18 services sales goal of $260M. • Changed pre-sales organizational alignment improving sales support • Changed the culture by focusing the team on consultative selling targeting larger more complex opportunities providing coaching to team members to help them improve their skill set• Managed out staff who were not up to standard replacing them with top talent with the goal of creating the North American Pre-Sales “A-Team” • Transitioning team to support Oracle Cloud offerings including Cloud at Customer, Hybrid, Oracle Public Cloud (IaaS, PaaS) and SaaS offerings• Partner with Product Management providing “Feedback from the Field”, helping rationalize new cloud-based service offerings and handing off in the field developed solutions to be “productized”• Leveraged Business Development team to review pipeline opportunities for Cloud Services aligning pre-sales support and sales executives to pursue opportunities• Supported a team of sales executives selling to State and Local, US Federal, North America Commercial and Canadian government solutioning closing opportunities spanning the Oracle products and services portfolio including cloud services, Managed Services and traditional professional services. -
Principal Sales ConsultantOracle Corporation Feb 2010 - Jan 201614+ years professional services experience providing technical and architecture support to the Advanced Customer Support (ACS) sales team in North America. Worked with senior executives to determine requirements, architect solutions and develop proposalsSupported a teams of sales executives selling across all verticals including US and Canada Commercial customers (Manufacturing and Retail), US and Canada Financial Services, Public Utilities, State and Local agencies and US Federal agencies solutioning, architecting and closing opportunities spanning Oracle products in addition to 3rd party products from Microsoft, Cisco, Netapp, IBM and services including cloud services (Oracle, AWS) Managed Services and traditional professional services• The customer’s trusted advisor creating strategic relationships with customer key stakeholders including the IT Directors, CTO, CIO, and Line of Business leaders as well as technology professionals to drive solutions and adoption• Translate business problems into technology solutions demonstrating the value of products and services• Expert at driving change and transformation including cloud adoption (IaaS, PaaS, SaaS and Hybrid cloud) and process improvements at the enterprise level • Assure delivery excellence across the entire project, including Service Delivery, Planning, Cloud consumption and usage, Service Delivery Management, Incident Management / Escalations and Proactive Remediation Services• Strong leadership skills orchestrating cross functional teams and partners to develop and deliver complex solutions• Consistently able to expand the services footprint at customers growing profitable services revenue for customers -
Technical Account Manager/Service Delivery ManagerIpsoft Dec 2012 - Jan 2014Supported the successful implementation and on-going support of IPSoft’s Managed Services frame work at a Fortune 80 company. • Became the trusted advisor with key stakeholders and company executives• Improved partner relationship with the customer• Successfully implemented automated network device patching expanding the IPSoft footprint• Assured compliance with SLAs and exceeded key performance metrics• Hired program manager and on-site network support engineer to support expanded services -
Managed Services ArchitectSun Microsystems Dec 2004 - Feb 2010Provide technical and architecture support to the Managed Services sales team in the US. Work with C-Level executives to determine requirements regarding infrastructure sourcing. Design and propose selective sourcing solutions for Sun’s customers that include services such as storage, servers, network, Service Desk, Security, performance management, capacity planning, co-location (data center hosting), identity and application provisioning.Work with inplementation and delivery teams to assure smooth transition to an Outsources model. -
Sr Director Infrastructure Operations And Is SecurityLiberty Mutual 1997 - 2004Portsmouth, New HampshireDirected a team of over 80 technnical staff, 5 managers, and project managers in providing operating system software support, midrange performance management, capacity planning, software engineering, and IS security services to Liberty Mutual lines of business.Managed an annual budget of over $35M. Maintained effective partnerships with other departments in this global IT organization. Led personnel through a variety of IT functions/tasks, including application deployments; business continuity planning and disaster recovery; web server and application server management; security architecture; and firewall management. Additionally controlled compliance monitoring; audit engagements; security awareness; security policy development and communication; application security, intrusion detections, virus emergency response; and enterprisewide IT security strategic direction.
David Macarthur Skills
David Macarthur Education Details
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Business Administration
Frequently Asked Questions about David Macarthur
What is David Macarthur's role at the current company?
David Macarthur's current role is Proven Pre-Sales Consulting Director & Pre-Sales Engineer | Helping Companies Translate Their Business Goals to Reality.
What is David Macarthur's email address?
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What is David Macarthur's direct phone number?
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What schools did David Macarthur attend?
David Macarthur attended Unh Peter T. Paul College Of Business And Economics.
What are some of David Macarthur's interests?
David Macarthur has interest in Getting Back In Touch, Career Opportunities, New Business Opportunities.
What skills is David Macarthur known for?
David Macarthur has skills like Saas, Enterprise Software, Managed Services, Storage, Virtualization, Product Management, Sales, Program Management, It Strategy, Enterprise Architecture, Sales Management, Disaster Recovery.
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David MacArthur
Ridley Park, Pa -
1yahoo.com
1 +181431XXXXX
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David MacArthur
Information Technology | Information Systems | It Architecture | Planning | Procedures | Methods | RequirementsMelbourne, Fl7cfl.rr.com, cfl.rr.com, gmail.com, hotmail.com, juno.com, westekmarketing.com, westekmarketing.com -
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