David Manner Email & Phone Number

Achieved exceeding customer satisfaction scores and monthly sales goals year over yearSucceed in analyzing vehicle issues based on customer descriptions utilizing key project management skillsOrchestrate a team of approximately 25 automotive technicians, articulating and prioritizing customer needsFoster company standards while handling customer complaints in a knowledgeable and efficient mannerExecute numerous onboarding trainings for incoming Service Advisors by exemplifying the company's core values

Succeeded in managing numerous project workflowsAssist and analyze vehicle issues based on customers' descriptionAdvocate customers' priorities to a team of 20 automotive staff

Spearheaded the inventory warehouse by examining levels of supplies, prepare detailed reports and order new supplies to avoid inefficienciesMaintained a minimum of 20% profit on all sales