David Marchand Email & Phone Number

Washington, District Of Columbia, United States

Co-founded a bioplastics R&D start-up focused replacing single-use plastics with plant-based alternatives. Attempted to scale new lignocellulosic barrier film technologies for commercialization in molded fiber applications. • Built a materials research lab for rapid prototyping, testing, and product development. • Led product development with continuous customer feedback (Lean Start-Up methodology).• Built a network of leading experts in multiple relevant fields, including lignocellulose material processing, industrial coatings, and molded fiber production and marketing.• Conducted a thorough market research project to fully understand the current capabilities and needs of the market and its willingness to pay for new solutions.

Senior management position reporting directly to the CEO. Responsible for developing product messaging strategies with in-house technical experts and managing marketing resources to execute those strategies. Played a key role in growing the sales pipeline, resulting in record sales of over $20M. • Developed and implemented marketing messaging and activities for a diverse portfolio of 15 product lines from 10 international suppliers. • Managed supplier relationships to ensure alignment on strategic marketing goals. • Designed and led a marketing department re-organization to handle the increasing demands on marketing resources as the company and product portfolio doubled in size. -- Created new technical marketing roles aligned vertically with product and market segments. -- The department has continued to use this structure through a further doubling in size. • Overhauled company’s 300+ page website – the primarily lead generation tool for the company. -- Recruited and managed a full-time web consultant to update core infrastructure. -- Revamped product grouping strategy to reflect application-specific synergies. -- Re-wrote critical product pages to focus on benefits to the customer rather than simply listing features. -- Managed Wordpress backend and plugins to expand features and improve site security. -- Developed a secure user area to support strategic accounts.

Responsible for some of the most complex, competitive, and/or high-value sales opportunities. Did whatever was needed to turn interested prospects into happy customers. Worked intimately with marketing to position products and tune messaging to meet the challenges of new competitors and emerging applications. • Senior technical resource for a line of scanning electron microscope (SEM) products that constituted over half of the company’s revenue. • Wrote new training materials, report templates, sales support documents, and user support guides. • Created comprehensive seven-part webinar series to provide training and engagement during COVID lockdown. • Collaborated with product development team to improve customer experience and market reach. • Wrote custom Python scripts for expanded instrument control, data acquisition, and analysis capabilities.

A customer-facing role for technical sales and technical support of scientific instruments, especially Scanning Electron Microscopes (SEMs). Required both expertise in the technology and the ability to communicate effectively with customers from vastly different applications areas and across all educational levels, from high school students to leading researchers, to deliver effective, tailored demonstrations under pressure. • Primary technical resource for pre-sales demos that generated over $100,000 in sales per month. • Gave presentations, webinars, and trainings on instrument technology and applications. • Traveled ~35% for on-site customer demonstrations (pre-sale) and trainings (post-sale). • Provided exceptional customer service and support, directly leading to repeat customers. • From no prior experience, became one of the company’s leading technical resources on SEMs within three years.

Planned and executed various projects related to the information technology needs of the convention’s hundreds of employees and 50,000 attendees. Operated in a tremendously high-pressure, time-sensitive environment. • Led acquisition, testing, and implementation of security software for over 1000 mobile devices. • Acted as liaison to vendors and information technology partners, including Microsoft, Comcast, and AT&T. • Designed and implemented technology training sessions to educate over 100 employees on corporate technology.

Beijing, China

Lubrication at the nano-scale using alcohol vapor

Doctor Of Philosophy (Ph.D.), Chemical Engineering

Bachelor Of Science (Bs), Chemical Engineering

Minor in Materials Science and Engineering