David Marchand Email & Phone Number

Washington, District Of Columbia, United States

• Co-founded a bioplastics R&D start-up focused replacing single-use plastics with plant-based alternatives. Attempted to scale new lignocellulosic barrier film technologies for commercialization in molded fiber.
• Built a materials research lab for rapid prototyping, testing, and product development.
• Led product development with continuous customer feedback (Lean Start-Up methodology).
• Built a network of leading experts in multiple relevant fields, including lignocellulose material processing, industrial coatings, and molded fiber production and marketing.
• Conducted a thorough market research project to fully understand the current capabilities and needs of the market and its willingness to pay for new solutions.

• Senior management position reporting directly to the CEO. Responsible for developing product messaging strategies with in-house technical experts and managing marketing resources to execute those strategies. Played a.
• Developed and implemented marketing messaging and activities for a diverse portfolio of 15 product lines from 10 international suppliers.
• Managed supplier relationships to ensure alignment on strategic marketing goals.
• Designed and led a marketing department re-organization to handle the increasing demands on marketing resources as the company and product portfolio doubled in size. -- Created new technical marketing roles aligned.
• Overhauled company’s 300+ page website – the primarily lead generation tool for the company. -- Recruited and managed a full-time web consultant to update core infrastructure. -- Revamped product grouping strategy to.

• Responsible for some of the most complex, competitive, and/or high-value sales opportunities. Did whatever was needed to turn interested prospects into happy customers. Worked intimately with marketing to position.
• Senior technical resource for a line of scanning electron microscope (SEM) products that constituted over half of the company’s revenue.
• Wrote new training materials, report templates, sales support documents, and user support guides.
• Created comprehensive seven-part webinar series to provide training and engagement during COVID lockdown.
• Collaborated with product development team to improve customer experience and market reach.
• Wrote custom Python scripts for expanded instrument control, data acquisition, and analysis capabilities.

• A customer-facing role for technical sales and technical support of scientific instruments, especially Scanning Electron Microscopes (SEMs). Required both expertise in the technology and the ability to communicate.
• Primary technical resource for pre-sales demos that generated over $100,000 in sales per month.
• Gave presentations, webinars, and trainings on instrument technology and applications.
• Traveled ~35% for on-site customer demonstrations (pre-sale) and trainings (post-sale).
• Provided exceptional customer service and support, directly leading to repeat customers.
• From no prior experience, became one of the company’s leading technical resources on SEMs within three years.

• Planned and executed various projects related to the information technology needs of the convention’s hundreds of employees and 50,000 attendees. Operated in a tremendously high-pressure, time-sensitive environment.
• Led acquisition, testing, and implementation of security software for over 1000 mobile devices.
• Acted as liaison to vendors and information technology partners, including Microsoft, Comcast, and AT&T.
• Designed and implemented technology training sessions to educate over 100 employees on corporate technology.

Beijing, China

Lubrication at the nano-scale using alcohol vapor

Doctor Of Philosophy (Ph.D.), Chemical Engineering

Bachelor Of Science (Bs), Chemical Engineering

Minor in Materials Science and Engineering