Accomplished IT Support Advisor with a background in 1st and 2nd line IT support provision across onsite and remote support. Highly self-motivated, driven and customer focused, with a robust understanding of IT infrastructure within large organisations. Confidently able to deliver support solutions and swift resolution of issues and queries to SLA’s. Possess deep technical knowledge across hardware, software and networking, able to continually develop knowledge across new management software and processes
Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Research, and 22 others.