- Managed and delivered projects with a technical team.- Planned and assigned tasks to the team, including work breakdown, accurate estimates, and identifying solution options.- Tracked the status of the team's work, ensuring deliverables were completed on schedule.- Communicated project status accurately to stakeholders.- Oversaw the daily management of one or more outsourced teams.- Led project planning sessions with clients and Business Analysts to analyze requirements.- Presented project status updates to project management and senior managers.- Ensured the team developed modules using disciplined processes, adhering to industry standards and best practices.- Ensured the team performed unit and other testing, ensuring the application met client and business needs.- Identified areas for operational improvement to achieve efficiencies and better results, assisting in process improvement.- Led and managed the team's daily activities, supporting career development (objective setting, performance management, talent management, etc.).

- Led and supervised a team of Business Systems Analysts, facilitating communication between either a development group and an external client/vendor, or a development group and an internal business sponsor, and/or other stakeholders.- Reported directly to a manager based in the United States, providing updates on team activities and project progress.- Contributed significantly to driving the development and enhancement of business processes within technology and business organizations.- Ensured and took ownership of collecting, analyzing, validating, and documenting clients' or stakeholders' business needs and requirements.- Utilized established business systems analysis processes to generate appropriate documentation and reviewed requirements documentation from others.- Acted as a bridge between development teams across Strategic Business Units (SBUs) to facilitate process and business improvement, as well as process and system integration.- Played an active role in short and long-term planning sessions with clients and stakeholders to enhance business processes, offering insight for more effective requirements management.- Assisted in defining short and long-term needs to prioritize business objectives and provided clients with advisory on available options.- Resolved conflicts and eliminated barriers to ensure smooth project progression.- Established and monitored metrics to uphold customer satisfaction levels.- Held accountability for effective change management within projects, ensuring that alterations to business requirements were managed efficiently to minimize project impact.- Developed a comprehensive understanding of technologies, products, and services, demonstrating proficiency in basic financial information and markets related to products and services.

- Working with a cross-functional team and Product Manager in planning a product release.- Prioritizing the product backlog during the sprint planning meeting.- Working closely with development team to ensure the delivery of features.- Analysis of performance indicators and product quality.- Defining business requirements/systems and prototypes.- Preparing functional documents for customers.- Attending meetings with customers and partners to define, analyze scenarios and operation of the product.- Supporting the Scrum Master according to the need to manage scope, time, capacity and efforts.- Using Azure DevOps and Jira to agile software development - Regular contact with customers and partners.

- Functional specifications for software: creation of processes and documents used to describe in detail for software developers a product's intended capabilities, appearance and interactions with users, working with SCRUM methodology (daily, review, grooming and sprint planning meetings) and creating user stories for agile software development.- Lead user of the Customs Warehouse systems.- Creation and development of important business presentations, showing the strengths of Thomson Reuters systems for pre-sales.- Training of new hires in special programs systems.- Working in a customer-facing-role, making functional specifications, development and system implementations for customers like Volkswagen and Viracopos International Airport, including through works in the customer company.

- System modeling using UML.- Technical support to developers.- Product support to Support team.- Evaluation and approvals of functional documents.

- Implementation of softwares.- Main processes: Mapping of client process and needs, designing the future process, functional and integrated tests, coaching and support.- Projects implemented: Sandoz, Foxconn and Aurora EADI.

- Developments and codings using PL/SQL, Ajax/Javascript, Centura, IWW Mainframe and Java with Oracle Database and application servers like Apache TomCat and Glassfish.- Design, implementation and coding of integration between Thomson Reuters systems and government systems like Siscomex and Sefaz, and ERP Systems like WMS.- Web services developments using Java, Web Services Definition Language (WSDL) and SOAP (Simple Object Access Protocol).

Developments and codings using PL/SQL and Centura with Oracle Database

Support operations for ADI (Americas Delivery Integration) project monitoring applications on IBM systems and mainframes

- Creation and designing of websites using ASP and Javascript languages.- Websites: News Portal (O Serrano) and eCommerce (Ingeborg and Overlar).