David Martinez Email and Phone Number

Transactional support of TransUnion third-party relationships and the application of regulatory framework governing those relationships including the Fair Credit Reporting Act, California Consumer Privacy Act, Gramm-Leach-Bliley Act, in addition to other federal and state regulations.

• Consult with our Legal and Compliance department to ensure ease of integration between daily batch processing standards and compliance standards to ensure batch processing follows compliance standards and that compliance standards language is easily accessible to batch employees• Worked as lead on the rewrite of the Batch Processing Compliance Guide• Execution and fulfillment of Legal request for consumer level research• System process reviews to facilitate modifications with a goal of decreasing Legal research turn times• When necessary, consult with Legal and Compliance groups on new product offering or campaign request to conform client request with all applicable legal standards • Consult and Manage with Customers during the project/campaign lifecycle, from requirements gathering and expectation management through project completion. This includes resource assignment, ensuring project milestone fulfillment, and post-delivery consultation to ensure Customer satisfaction. • Continuing Customer Relationship building to enhance Customer portfolio within batch department• Project lead on Batch Department process improvement initiatives to facilitate resource availability and accuracy goals with aggressive ROI stipulations• Mentoring of new employees particularly on roles requiring external Customer communications• Draft and lead presentations to regional and national clients regarding new product lines, campaign enhancements, and credit reporting guidelines increasing revenue and customer reliance on existing and new products• Act as subject matter expert on client communication techniques, consumer credit reporting standards, and general trends within various consumer lending product offerings• Manage daily client communications on a variety of issues ranging in complexity • Analysis of project and product request from national and regional credit grantors to ensure compliance with internal company policies and regulatory requirements

• Manage daily client communications on a variety of issues ranging in complexity • Analysis of project and product request from national and regional credit grantors to ensure compliance with internal company policies and regulatory requirements

Working to bridge customer relationships within the credit batch processing world for regional and national customers. Consultative approach to help customers successfully execute regional and national campaigns while mitigating risk based on observed trends in personal consumer credit habits.

• Coding, Testing, and Implementation of Customer credit lending campaigns• Advise on projects requiring significantly customized coding with high level of difficulty• Develop best practices and standards for department-wide initiatives related to improving accuracy and shortening project timelines• Data Analytics on Customer campaigns in order to determine accuracy and performance in comparison to general consumer lending trends