David Matic Email & Phone Number

Brisbane City, Queensland, Australia

• Support and Processing of all AV Faults both Internal and External• Data entry into all service databases• Quotation update and proposal / quotation creation• Liaising directly with supplier/manufacturers for RMA request• Process AV Quotes data and ratify for invoicing • Service scheduling and co-ordination• Parts processing and ordering• Service and repair of AV equipment• Information distribution• Sales lead distribution

143 Wharf Street Spring Hill

Norman Park

• Repair to component level, TV’s, DVD’s, Monitors, Projectors, Amplifiers and other lifestyle equipment. • In-home and commercial product servicing.• Pre-wire/fit off and installation of equipment (on and off-site)• Organize staff workload and ensure work is completed in a timely and efficient manner.• Take responsibility and provide customer support for more complex projects.• Good understanding of design schematics and functional applications.• Ensure servicing department is up to standard.• Order and maintain stock levels & spare parts.

Norman Park

• Repair of Video cameras, Monitors and varied broadcast equipment. • Maintenance and repairs to security CCTV (close circuit television) systems.• In-home servicing and collection of equipment.• Ordering, collecting and dispatching of parts for jobs and stock.• Served apprenticeship at Lesside (1995-1999).

Education record

Apprenticeship, Certificate Iii In Engineering (Electronics Consumer) (Cn100)

Certificate Number: 9604759

Electronics

Activities and Societies: • DC Circuit Theory • AC Circuit Theory • Basic Test Equipment • Digital Principles • Digital Devices • Digital.