David Mccourt

David Mccourt Email and Phone Number

Senior Kerridge Technical Specialist and UiPath RPA Engineer @ Arnold Clark
Houston, GB
David Mccourt's Location
Houston, Scotland, United Kingdom, United Kingdom
David Mccourt's Contact Details

David Mccourt work email

David Mccourt personal email

n/a
About David Mccourt

Having worked in the Motor trade straight from school i progressed from a parts assistant up to Manager in 5 years. This led me into looking after the Kerridge system at CD Bramall becoming the Group system administrator. It was after doing this role that i then Joined Kerridge in 2003 where i worked in various roles for 15 years. With my significant Kerridge experience i then joined Arnold Clark in January 2018 as a Kerridge Technical specialist where i have overall responsibility for the Aftersales area of Autoline (MS,SM,PC,SO,WSL,SC,CS, links to MK,SL,NL,PL,DD,AK) for @ 170 sites. This involves all 3rd line technical support as well as daily maintenance of the Parts Stock audit reports across 3 environments. (Main 160 sites, MB 5 sites & BMW 5 sites). I am also responsible for the addition/change of any Franchises (setup and postings) and the creation of any new Aftersales companies on the environments.In 2022 i added the new role of RPA Engineer, writing & supporting processes that run in Autoline. Such as Parts Verification, Used Vehicle Creation, Vehicle Invoicing, Vehicle Purchasing, ICT'ing of Vehicles, Creation of Nominal codes (in 170 branches), Accepting Vehicle ICT's and Creating Vehicle posting tables (170 branches) All of which are running multiple times daily giving us at Arnold Clark a significant increase in efficiency. This is an up and coming addition to my skill set.

David Mccourt's Current Company Details
Arnold Clark

Arnold Clark

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Senior Kerridge Technical Specialist and UiPath RPA Engineer
Houston, GB
Website:
arnoldclark.com
Employees:
4871
David Mccourt Work Experience Details
  • Arnold Clark
    Senior Kerridge Technical Specialist And Uipath Rpa Engineer
    Arnold Clark
    Houston, Gb
  • Arnold Clark
    Senior Kerridge Technical Specialist / Uipath Rpa Engineer
    Arnold Clark Jan 2018 - Present
    Kilbirnie Street Glasgow
    With my significant Kerridge experience i then joined Arnold Clark in January 2018 as a Kerridge Technical specialist where i have overall responsibility for the Aftersales area of Autoline (MS,SM,PC,SO,WSL,SC,CS, links to MK,SL,NL,PL,DD,AK) for @ 170 sites. This involves all 3rd line technical support as well as daily maintenance of the Parts Stock audit reports across 3 environments. (Main 160 sites, MB 5 sites & BMW 5 sites). I am also responsible for the addition/change of any Franchises (setup and postings) and the creation of any new Aftersales companies on the environments.In 2022 i added the new role of RPA Engineer, writing & supporting processes that run in Autoline. Such as Parts Verification, Used Vehicle Creation, Vehicle Invoicing, Vehicle Purchasing, ICT'ing of Vehicles, Creation of Nominal codes (in 170 branches), Accepting Vehicle ICT's and Creating Vehicle posting tables (170 branches) All of which are running multiple times daily giving us at Arnold Clark a significant increase in efficiency. This is an up and coming addition to my skill set.
  • Cdk Global
    Customer Care Representative
    Cdk Global Oct 2013 - Jan 2018
    North England & Scotland
  • Adp Dealer Services
    Customer Care Team Leader
    Adp Dealer Services 2003 - 2013
  • Kerridge Computer Company
    Aftersales Support Team Leader
    Kerridge Computer Company May 2004 - Oct 2005

David Mccourt Skills

Customer Satisfaction Team Leadership Crm Account Management Troubleshooting Call Centers Customer Service Telecommunications Time Management Technical Support Customer Support Operating Systems Windows 7 Customer Experience Salesforce.com Process Improvement Software Installation Team Building Training Customer Retention Software Documentation Management Outlook Windows Automotive Change Management

David Mccourt Education Details

  • Deansfield High School - Wolverhampton
    Deansfield High School - Wolverhampton

Frequently Asked Questions about David Mccourt

What company does David Mccourt work for?

David Mccourt works for Arnold Clark

What is David Mccourt's role at the current company?

David Mccourt's current role is Senior Kerridge Technical Specialist and UiPath RPA Engineer.

What is David Mccourt's email address?

David Mccourt's email address is da****@****cdk.com

What schools did David Mccourt attend?

David Mccourt attended Deansfield High School - Wolverhampton.

What skills is David Mccourt known for?

David Mccourt has skills like Customer Satisfaction, Team Leadership, Crm, Account Management, Troubleshooting, Call Centers, Customer Service, Telecommunications, Time Management, Technical Support, Customer Support, Operating Systems.

Who are David Mccourt's colleagues?

David Mccourt's colleagues are Jason Andrew, Emma Dodd, Drew Pratt, Paddy Biggins, Amy Holihead, Kathryn Dickson, Darren Chalmers.

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