David M. Email and Phone Number

Perform pensions calculations, enter pensions data and answer enquiries to the required standard using automated and non-automated manual/system processes across a wide range of member or scheme eventsEnter pensions data and answer enquiries to the required standard using automated and non-automated manual/system processes across a wide range of member or scheme eventsPromptly and professionally communicate with clients and scheme members on queries when required via letter, e-mail and… Show more Perform pensions calculations, enter pensions data and answer enquiries to the required standard using automated and non-automated manual/system processes across a wide range of member or scheme eventsEnter pensions data and answer enquiries to the required standard using automated and non-automated manual/system processes across a wide range of member or scheme eventsPromptly and professionally communicate with clients and scheme members on queries when required via letter, e-mail and telephoneRespond to errors and ensure complaints are handled effectivelyBe a champion of change and provide opinions if you have an idea to create more efficienciesContinuous achievement of 95% Service Levels for member processing and completion of scheme event processing in line with timescales agreed with the clients at the required level of quality. Show less