Selected by Senior Management of Niscayah Inc, to assist with the project management of a $30 million dollar electronic security enhancement conversion project of two large national company’s electronic security systems.• Designed and implemented project tools, included but not limited to a proposal generator and a project management tool utilizing MS Excel and VBA code to manage a multi-state, multi-level project which included proposal generation and all operations required electronic forms to execute the security enhancement project.• Responsible for the design and implementation of a weekly customer dashboard to report the projects' progress throughout its lifetime. The dashboard, created in MS Excel utilizing VBA code to complete all required reporting task. • Successfully executed and maintained the Project’s Emergency Site locations utilizing all available resources to complete the installations in the allotted amount of time set by the customer. • Designed and implemented Project Training documents to the field personnel to execute both the Alarm and Video Installations to the Customer's Required Standards. • Sales Assistance: Job walks, Application Engineering Quote Generation and Quote Review – The Project Team was very instrumental in securing many New High Profile National Account Customers.• Designed and developed a proposal generation tool with built in proposal tracking reports for multiple national customers, which also included a series of rollup reports used by our company’s senior sales management teams to monitor the company’s progress on several national campaigns.• Technical Support and Mentoring of Field Personnel both Company Employees and Sub Contractors for All Card Access, Video and Alarm Products• Selected to be part of an Implementation and Development Team for the Automation of Processes and Procedures of ongoing and future National Rollout Projects

• Managed the Operations of the Commercial Electronic Security Business of Niscayah Inc. – Arizona Office • Developed and implemented a sales to operations turn over process to control negative slip in the execution of projects• Managed technician’s timesheets and utilized a series of worksheets called WIP – Work in Progress to track project performance. (Manage the Risk)• Sales Assistance: Job walks, Application Engineering and Quote review – Our team was successful securing new high profile customers. • Technical Support and Mentoring: Provided end-user, technician and sub-contractor training (Lead by Example)• Assist with field operations and major customer roll-outs and conversions – Installation and servicing of CCTV, Alarm and Card Access Systems

• Managed the Arizona financial banking division of Niscayah Inc. The office consisted of two administrative personnel and ten field technicians.• Assisted in developing and implementing the Sales to Operations turn over process• Sales Assistance: Job walks, Application Engineering and Quote review• Technical Support and Mentoring: Provided end-user, technician and sub-contractor training • Assist with field operations and major customer roll-outs – Installation and servicing of CCTV, Alarm and Card Access Systems

• Service Supervisor for the Administrative Service Coordinator, Security and EST Fire Technicians• Customer Relations - Direct contact with customers to ensure quality installations, service and satisfaction• Resource allocation and scheduling to accommodate customer priorities• Monthly revenue customer billings for all service related issues• Account Management of local security and EST fire Service Contracts, MAC (Move, Add and Changes) work and all service related issues. • Sales Assistance: Job Walks, Application Engineering and Quote Review, to provide accurate material and labor cost.• Service Maintenance Contracts and proposal generation to include equipment coverage and services rendered and assisted the sales representatives with the contract renewal process.• Project managed the installation of Card Access, Alarm, CCTV, and EST Fire Systems.• Responsible for all Security and Fire MAC project’s sub-contractor agreements when utilizing sub-contractors to complete the required scope of work as resources required. • Provided order and tracking of all projects and service related materials• Provided customer with end-user training• Engineering support for Security Projects: Application Engineering and Submittals • Technical Support and Mentoring: Provided end-user, technician and sub-contractor training• Assisted in field installations requiring specialized skill sets

• Primary Service Technician• Project Managed the installation of Card Access, Security and CCTV Systems• Engineered and implemented specialized integration of Card Access and CCTV Systems• Provided customer with end-user training• Assisted technicians and sales personnel with technical applications• Provided mentoring and coaching of personnel within the organization• Assisted Sales Department with job walks and with technical applications engineering• Successful with obtaining Maintenance Contracts• Consistent contact with customers to ensure quality service and satisfaction• Proven track record of positive client/customer relations

• Primary Service Technician• Primary Technician to Project Manage Alarm Systems for all Southern California new K-mart Stores• Primary Technician to Project Manage Alarm and Video Systems for all Southern California State Farm Insurance Sites • Primary Installation and Service Technician for All Toshiba Currency Counting Machines Banking and Casinos Customers• Developed Preventative Maintenance Programs for the Toshiba Currency Counting Machines and Gyyr Time-lapse VCRS• Implemented the two Preventative Maintenance Programs in the San Diego and Los Angeles Mosler Branches• Gyyr Time-lapse repair center for Mosler Western States-Trained Technicians on field repairing of Gyyr Time-lapse VCRS• Provided customers with end-user training• Assisted Sales Department with job walks and with technical applications engineering• Consistent contact with customers to ensure quality service and satisfaction• Proven track record of positive client/customer relations